Senior Manager, Distribution & Logistics

WHO WE ARE

We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry.

Above all else - our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together.

WHAT WE’LL NEED

The Sr. Manager, Distribution & Logistics is responsible for leading the day-to-day execution and performance of the company’s distribution network. This role partners closely with distribution providers, internal Supply Chain teams, Operations, Finance, and other cross-functional stakeholders to ensure products are positioned and delivered to restaurants reliably, efficiently, and at the appropriate cost.

The Sr. Manager, Distribution & Logistics is a strategic, hands-on procurement leader who combines commercial expertise with a strong service mindset. They use data, market intelligence, and supplier relationships to deliver measurable results while keeping the needs of Wingstop’s restaurants, Brand Partners, and guests at the center of every decision.

Reporting to the Director, Distribution & PMO, the Sr. Manager serves as the primary operational leader for distribution and logistics, translating distribution strategy into execution across the network. The role leads distributor performance management, food and ingredient transitions, distribution network initiatives, service recovery, logistics cost management, and continuous improvement.

• Lead and develop a team of Distribution & Logistics professionals, establishing priorities, providing coaching, and building strong analytical and operational capabilities.

• Lead distributor governance, including business reviews, performance improvement plans, service recovery, and resolution of significant operational issues.
• Lead freight sourcing and optimization initiatives, including RFPs/RFQs, lane and bid analysis, carrier selection, negotiations, implementation, and ongoing carrier performance management.
• Evaluate transportation economics and opportunities to optimize landed costs into distribution centers, including delivered versus pickup pricing, freight allowances, lane costs, consolidation, utilization, shipment frequency, and transportation mode.
• Lead distribution network capacity planning and execution to support the company’s growth trajectory of 250+ new restaurant openings annually, proactively assessing capacity needs and executing new distribution centers, market transitions, distributor conversions, and other network changes to ensure scalable, reliable distribution as the restaurant footprint expands.
• Drive resolution of distribution and logistics service issues and corrective actions that protect product availability and restaurant service.
• Identify and lead continuous improvement and network optimization initiatives that improve service, reduce landed cost, increase efficiency, and strengthen distribution and logistics capabilities.
• Drive corrective action plans with distribution partners to resolve recurring service or operational issues.
• Lead business continuity and contingency execution for distribution disruptions, capacity constraints, weather events, supply interruptions, or other operational risks.
• Develop actionable insights from distributor scorecards, inventory analysis, service data, and network performance.
• Own the distribution inventory management framework, establishing processes, workflows, controls, and escalation protocols to proactively manage inventory health, product availability, excess and aging inventory, and supply risk across all categories and distribution centers.
• Serve as a key escalation point for distribution-related restaurant and franchisee service issues.

WHAT YOU’LL NEED

• Bachelor’s degree in Supply Chain, Logistics, Business, Operations, Finance, or related field preferred.
• 7+ years of progressive experience in distribution, logistics, supply chain, foodservice distribution, restaurant supply chain, or related operations.
• Prior experience managing third-party distributors or logistics partners strongly preferred.
• Demonstrated experience leading complex operational initiatives across multiple stakeholders.
• Strong understanding of inventory management, distribution operations, service metrics, transportation, and cost-to-serve.
• Strong analytical and financial acumen with the ability to translate data into operational actions.
• Ability to influence external partners and internal stakeholders without direct authority.
• Strong communication, negotiation, problem-solving, and executive presentation skills.
• Ability to manage multiple priorities in a fast-paced, growth-oriented environment.

WHO YOU ARE

No job is too small. You recognize that the real work happens in the restaurants, and everything we do should support their success. You stay humble, roll up your sleeves, and always look for ways to help. You learn from others and contribute wherever you can.

You care deeply about doing great work and driving results. You’re curious, ask questions, and seek out opportunities to improve. You don’t just point out problems-you bring solutions, ideas, and perspectives that move the team forward.

You take full responsibility for your work and see things through to completion. You aren’t afraid to fail because you know that failure is a part of learning and growth. You take action, move fast, and keep pushing forward.

You lead with empathy, respect, and emotional intelligence. You collaborate effectively, fostering a culture of trust and constructive feedback. You understand the importance of teamwork and ensure that your actions build others up rather than break them down.

You push yourself and others to be better. You embrace healthy conflict, knowing that great ideas and strong teams emerge from honest, constructive conversations. You believe that leaders create leaders and are committed to fostering a culture of growth, challenge, and continuous improvement.

BENEFITS

FLAVOR PERKS:

• Unlimited paid time off for exempt employees

• One paid volunteer day of your choice

• Competitive bonus structure for eligible roles

• Team member stock purchase plan

• Health savings or flexible spending account options

• 401k - (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)

• Comprehensive medical, dental, and vision benefits

• Basic life and AD&D insurance provided

• Pet insurance

• Education Assistance

• Wellness reimbursement program

• Paid maternity and paternity leave

FUN IS THE BEST FLAVOR:

• Lunch provided every Tuesday and Thursday in office

• Discount on Wingstop gift cards

• Onsite game room

Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.