Sr. Operations Manager

I. Job Summary

Implements and coordinates business unit safety programs required for compliance with OSHA regulatory requirements, company safety policies, and procedures.

II. Essential Duties and Responsibilities

• Drive Cam System Management: Manages and consults with Market Area and Site leaders on Drive Cam System Management. This includes analysis, reporting, coaching, and interventions and may include ride alongs with site managers and or front-line drivers.
• Serious Injury and Fatality (SIF) Prevention Program Management: Aligns Job Safety Briefing to support SIF protocols. Manages, trains, and advises Site Leadership on the implementation of Corrective/Preventative action (CAPA) items. Manages, trains, and advises Site Leadership on the implementation of Root Cause Analysis (RCA) action items (as an input to the CAPA processes)
• Incident Management: Works with Area Safety Manager/Director to gather and collate appropriate data into the EH&S portal. Conducts/reviews root cause analysis and ensures follow up action plans are established and works with site leadership to disseminate lessons learned. Works with the People team on the application of safety policies and procedures.
• District Specific Safety Plan: Works with Safety and District leadership to analyze incident trends and works closely with both Market Area and Site Leadership to ensure DSSP is in place and operational.
• Hazardous Energy Control Program: Facilitates site level compliance with the HECP and protocols. May conduct training and coaching with site personnel on the relevant topics to ensure HECP protocols are being followed.
• Regulation (DOT, OSHA, etc.) Management: Works closely with Corporate and Site level leadership to ensure compliance with Federal, State/Provincial DOT/OSHA regulations as they pertain to WM operational requirements. Works closely with internal and external Subject Matter Experts to ensure WM is in adherence to all required standards and regulations.
• WM / Customer Facilities Compliance Management: Works with site leadership to ensure site/safety management systems (e.g., fire protection/detection/alarms-burglar, CNG, etc.) are in working order. May conduct reviews of new equipment installs. Ensures inclement weather / natural disaster preparedness plans are in place. Conducts Safety Audits / Inspections and assists with commercial insurance management issues.
• Contractor / Vendor Safety Management: Monitors contractors/vendor safety program to ensure implementation. Communicates changes in the state/provincial/county/city/contractual regulation requirements that may impact contractor/vendor safety program.
• Employee Health Management: Works with Site Leadership on monitoring the physical environment for potential issues covered/not covered by the Industrial Hygiene Program. Monitor and interpret Industrial Hygiene Program results and confer with Site Leadership on Action Plans.
• Personal Protective Equipment Management: Reviews and revises PPE needs based on job risk assessments. Audit processes to verify PPE is being used correctly. Communicates changes and updates of PPE requirements to Site Leadership. Works with Site Leadership to implement the site-specific PPE Program based on the corporate template.
• People Development (Safety specific): When called upon, attends employee coaching conversations. Consults on intervention plans set up by frontline managers. Verifies program status, including feedback sessions with employees and their managers. Audits training records for make-up training. Coaches Site Leadership on delivery of the safety training materials. Verifies/audits that OJT/Onboarding activities are being followed as scheduled. Trains Site/District resources on the OJT program. Trains Site/District resources on safety-specific onboarding activities.
• Employee Observations: Coaches/trains market area leaders (DMs, RMS, etc.) on safety trends from EH&S Portal, DriveCam, and SIF data to be used in conducting effective employee observations and coaching conversations.
• Safety Committee Engagement: Participates in corporate and site-level safety committees.

III. Qualifications

A. Required Qualifications

• Bachelor's Degree (accredited), or in lieu of degree
• High School Diploma or GED (accredited)
• 4 years of relevant work experience.
• 3 years of relevant work experience (in addition to education requirement)

B. Preferred Qualifications

• Administrative ServicesCertified Safety Professional (CSP)

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Repetitive Motions
• Eye/Hand/Foot Coordination
• Sitting
• Talking
• Hearing

Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

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