Account Manager (M/F)

Woliz is a Moroccan retail-tech and fintech company that, as a partner aggregator, transforms nanostores (local neighborhood shops) into connected points of sale. Our end-to-end solution integrates artificial intelligence, digital payments, financial services, and modern management tools to support the African retail ecosystem in its digital transformation.

The Role

To support the strong growth of our activities, we are looking for a dynamic Account Manager to structure, manage, and retain our network of strategic B2B partners.

Key Responsibilities

Network Management: Manage and develop a portfolio of partners to ensure the achievement of shared growth objectives.

Performance Management: Monitor key performance indicators (KPIs), analyze field results, and implement action plans to optimize efficiency.

Support & Training: Ensure the development of our partners’ teams’ skills on our innovative solutions and guarantee a smooth onboarding process.

Support & Continuous Improvement: Act as the main point of contact to resolve operational issues, streamline processes, and ensure compliance with our quality standards.

Candidate Profile

Proven experience in B2B account management, network management, or partnership development.

Strong results orientation, analytical mindset, and excellent ability to engage and bring together external stakeholders.

Comfortable with digital tools for project management and performance tracking.

Proactive and autonomous personality, with excellent interpersonal skills.

Experience

Senior Level (4-5 years)