Dock and Door Technician

Commercial Overhead Door & Loading Dock Service Technician

Employment Type: Full-Time

Work Schedule: Monday to Friday, 8 AM to 4 PM (40 to 52 hours weekly)

Location: Calgary, Alberta (Field-based / On-site)

About the Role

We are seeking an experienced and skilled Overhead Door & Loading Dock Service Technician to join our client's growing field operations team in Calgary. In this role, you will be a critical part of the service division, responsible for the complete installation, field service, preventative maintenance, and repair of commercial doors and loading dock equipment.

Key Responsibilities

• Field Service & Installation: Perform comprehensive on-site installation, troubleshooting, preventative maintenance (PMP), and repair work for commercial overhead doors and loading dock systems.
• Coordination & Communication: Work closely with dispatch and service coordinators regarding parts requirements, scheduling, and technical support.
• Inventory Management: Maintain adequate stock levels of required parts on your service vehicle, keep the truck clean, and identify/report parts that require re-ordering.
• Documentation: Complete service documentation, checklists, and work orders in a timely and professional manner.
• Safety & Compliance: Adhere strictly to proper safety procedures, industry regulations, and company compliance standards.
• Apprentice Mentorship: Guide, supervise, and mentor junior technicians or apprentices when partnered in the field.

Qualifications & Requirements

• Industry Experience: 2 to 4 years of hands-on experience in the commercial overhead door and loading dock industry.
• Technical Skills: Highly proficient with hand and power tools with a strong mechanical aptitude (electrical knowledge is considered a strong asset).
• Driver’s License: Valid driver’s license with a clean abstract.
• Computer Skills: Basic computer knowledge to complete daily digital work orders and reports.
• Continuous Learning: Ability to keep current with required training, safety certifications, and industry compliances.

What's Offered

• Compensation: Competitive base hourly rate complemented by performance-based yearly bonuses.
• Company Provided Assets: Fully equipped service truck, company-provided phone, tools, and professional uniforms.
• Training & Certifications: All necessary safety training and certifications (such as forklift, scissor lift, and working at heights) are fully provided and paid for.
• Comprehensive Benefits: Full benefits package, including a retirement savings matching program.
• Career Growth: Supportive management structure with clear opportunities for professional development and internal advancement.