Enterprise Sales Engineer
At WorkWave, we build innovative software solutions with AI capabilities for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security services. With over 8,000 customers around the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end: from customer acquisition to scheduling, billing, payments, and beyond.
WorkWave is looking for an Enterprise Sales Engineer to play a key role in driving sales by supporting our Account Executives and Account Managers with the technical positioning of our Wavelytics software solutions. As a trusted advisor to prospects and customers, you’ll ensure they fully grasp the value and functionality of our solutions. Your expertise will be instrumental in closing deals and fostering long-term customer relationships.
Why Join Now: We’re at an exciting moment in our growth journey. With the launch of Wavelytics, our new AI-powered analytics suite, we’re unlocking new ways to deliver value to our customers and new opportunities for our team. WorkWave operates in a field service management market that’s accelerating due to global trends in automation, sustainability, and digital transformation. Joining now means getting in early as we scale to meet massive demand and lead the future of service software.
WHAT YOU'LL DO:
Act as the product and sales subject matter expert for Wavelytics, supporting Account Executives and Account Managers across the entire sales cycle to drive new customer acquisition and expand existing accounts.
Deliver technical demonstrations showcasing Wavelytics’ suite - including Data Factory, Intelligence Hub Dashboards, and Ask WAIve AI agents.
Position Wavelytics' competitive differentiators including pre-packaged field services data models, near real-time data access, and conversational AI workflows.
Partner with key accounts to maximize product adoption and value realization, leveraging successful customer outcomes to build case studies and testimonials.
Collaborate with Product and Marketing to feed frontline client feedback into the product roadmap, driving feature adoption, customer retention, and ARR growth.
Create and maintain technical sales playbooks and demo environments aligned with ongoing product updates and enhancements.
Address client queries surrounding cloud data security, enterprise privacy standards, data governance, and AI best practices.
WHAT YOU'LL BRING:
3+ years of sales engineering experience supporting enterprise deals across Data Analytics, Business Intelligence (BI), or AI/ML solutions, with primary expertise in Snowflake and Sigma preferred.
Aptitude to translate complex Decision Intelligence, Generative AI, predictive analytics into business value for customer stakeholders.
Exceptional communication skills to articulate a compelling strategic vision and present complex data to executive-level client stakeholders.
Proven track record of building quick rapport, evaluating complex customer requirements, and delivering tailored solutions that demonstrate clear business ROI.