Human Resources Associate, SC6

DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP?

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

ORGANISATIONAL CONTEXT

The Human Resources Associate delivers specialised HR operational support to the Zimbabwe Country Office. The role applies initiative and sound judgement to independently address routine and complex matters, coordinates with relevant stakeholders, and supports junior colleagues where required. The post provides dedicated capacity for payroll administration, HR systems, workforce data quality, position management, dashboards, reporting and people analytics.

JOB PURPOSE

To deliver accurate, timely and client-focused HR services, ensuring consistent application of WFP policies and procedures and providing reliable payroll, systems and workforce information to support compliance, operational continuity and evidence-based management decisions.

KEY ACCOUNTABILITIES

• Provide high-quality support on complex HR queries and follow-up actions, escalating matters requiring policy interpretation or delegated authority.
• Coordinate local payroll inputs and validate payroll-impacting personnel actions, including appointments, contract changes, salary and entitlement adjustments, leave and separations.
• Review payroll outputs and exceptions; investigate discrepancies, coordinate corrective action and maintain complete, audit-ready supporting records.
• Process, review and validate employee, position and organisational transactions in WFP HR systems, ensuring timely completion and data integrity.
• Monitor system workflows, pending actions and deadlines; provide first-line guidance and support data validation, testing and implementation of system enhancements.
• Maintain accurate position and staffing establishment records and reconcile approved structures with HR, payroll, budget and finance information.
• Compile and analyse workforce data, including staffing, contract modalities, vacancies, recruitment, turnover, diversity and workforce movements.
• Develop and maintain HR dashboards, staffing statistics, organisational charts and management reports using approved reporting tools.
• Prepare periodic and ad hoc HR reports, validate content against source systems and maintain an organised repository of reports and source evidence.
• Maintain confidential employee, payroll and HR records in accordance with WFP standards, data-protection requirements and access controls.
• Identify process or control gaps and develop practical SOPs, templates, checklists and guidance to improve consistency, efficiency and business continuity.
• Support audits, compliance reviews and corrective-action tracking, and perform other related duties consistent with the role and grade.

STANDARD MINIMUM QUALIFICATIONS

• Education: Completion of secondary school education. A post-secondary certificate in Human Resources, Business Administration, Finance, Information Systems, Data Analytics, Statistics or a related field is desirable.

DESIRED EXPERIENCE AND SKILLS

• Six years or more of progressively responsible support experience in human resources, payroll, HR information systems, workforce data management, reporting, analytics or a related field.
• Experience in payroll validation, reconciliation and employee data administration; strong attention to detail and confidentiality.
• Experience with HR information systems, position management, workforce reporting, dashboards and organisational charts.
• Advanced working knowledge of Microsoft Excel or comparable tools; ability to translate data into clear management information.
• Ability to manage recurring deadlines, resolve anomalies, communicate technical information clearly and recommend practical improvements.
• Experience preparing SOPs, supporting audits and providing guidance or training to colleagues is desirable.

Language: Fluency in oral and written English and, where applicable, the language used at the duty station.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: [email protected]

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.

• We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.

• If you experience technical issues while submitting your application, you may contact us at [email protected]. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.

• At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.

• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.