Digital Project Manager II

The Role

The ideal candidate is someone who has experience in a digital agency, is well-versed in project management processes, thrives in a fast-paced environment, and relishes taking complete ownership of programs from beginning to end. You will partner with our client services team to ensure exceptional delivery of clients' needs. You will also work closely with our paid, earned & owned media, digital intelligence, and executive leadership teams during every phase of our programs.

As a Digital Project Manager ⅠⅠ, you will manage multiple programs simultaneously. Within this environment, you will work with client services and channel teams to set, measure, and achieve goals targeted at delivering high-quality services for clients. The right candidate is ready to multitask across diverse environments and dynamic enough to be able to learn new technologies and adopt new approaches.

You Will Be

• An internal and external point-of-contact for program operations
• Responsible for the operational efficiency of each of your programs
• Running internal and client-facing meetings as needed, taking detailed action items & disseminating meeting recaps
• Responsible for planning, managing, monitoring, and controlling the execution of digital initiatives from beginning to end, in partnership with channel team leadership
• Managing program scope, identifying, defining, and communicating risks and change requests, before taking appropriate action to minimize the impact on the program's success
• Focused on the details of tasks, deadlines & accuracy of deliverables
• Developing and maintaining detailed project documentation such as timelines and project trackers
• Creating workflows, training teams, and managing project tasks & deliverables using various project management software
• Ensuring client programs are fully utilizing and adhering to all appropriate PMO templates and processes
• A contributor to key PMO department initiatives
• Co-owner and partner with client service counterparts for account success

You Must Have

• 3+ years of project management experience in an interactive agency, managing mid-to large-scale digital programs with minimal oversight
• Bachelor’s degree or equivalent experience
• Once eligible, PMP Certification is expected within one year of hire. Wpromote covers the training fees for PMP Certification
• Strong Asana or similar task management software usage skills including workflow creation and team training
• Experience working autonomously and being part of a team
• Proficiency in documenting, tracking, and following up on many simultaneous tasks
• Experience authoring or assisting with the creation of essential project documentation such as project management plans, change, issue and risk logs, and status reports
• Working knowledge of the typical workflows for the digital creative process, paid media marketing, earned media marketing, analytics, and client management
• Confident, effective communication, and close collaboration with appropriate internal and client counterparts
• Ability to pinpoint program pain-points, identify areas in need of process improvement, and own the full process improvement lifecycle (identification, documentation, training, process adherence)
• Experience working with third-party vendors and partner agencies
• Skills in leadership, problem-solving, negotiating, influencing, prioritization, decision-making, and conflict resolution