Ultimate Success - Field Engineer - US Shift - AEM

Who We Are

VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-first work for clients including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. In 2026, VML was named Campaign’s Global Network of the Year and ranked #2 Creative Network of the Year at Cannes Lions. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore. 

VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel. 

For more information, please visit www.vml.com and follow along on LinkedIn  #WeAreVML.

The opportunity

This AEM Field Engineer position is a client-facing role focused on helping clients to realize and quantify value driven by our Adobe solutions. This position will require foundational technical knowledge across Adobe products and in-depth strategic and analytical skills. This consultant will work to gather and understand their client’s unique business objectives and provide advice on how best to meet their needs using one or more Adobe solution. In addition, Field Engineers will collaborate cross-team to deliver on recommendations, including both technical and strategic services to help drive business impact and support business needs. 

What you'll Do 

• Be a recognized authority (by clients, partners, and colleagues) in AEM software-based solutions & technologies. 

• Work to educate clients on the standard methodologies in relation to their specific industry and key business requirements. 

• Gain an in-depth knowledge of a client’s technical environment, business objectives, goals and challenges to provide the best advice needed to drive customer success and value with Adobe solutions. 

• Effectively analyze complex project issues, identify the possible solution options, and facilitate the presentation and review of the options and our recommended solution with clients and partners. 

• Efficiently multi-task, working across multiple client engagements at the same time as well as key internal initiatives. 

• Actively maintain the highest level of technical expertise by knowing the latest Adobe technologies through internally and externally available learning opportunities and self-study. 

• Interact frequently with clients via Microsoft Teams and email-including interaction with marketers, analysts, web developers, and C-level executives 

• Keep accurate daily records of project hours for weekly timesheet submission and up-to-date estimates of workload. 

• Use Microsoft Office products to build client documentation and presentations 

What you need to succeed 

• The capacity to understand business requirements and translate them into architecture, design, and development activities for our most complex Web based solutions. 

• Experience articulating technical solutions and how they can solve client business problems for both technical and non-technical audiences. 

• The ability to adapt to and work effectively with a variety of clients and partners in challenging situations, employing strong facilitation skills while establishing credibility and trust quickly. 

• A deep technical knowledge of Adobe Experience Manager (AEM) Sites and Assets on different hosting options like on-premises, Managed Services and Cloud Services. 

• Experience in one or more of the following: AEM Guides, SPA Frameworks/SPA Editor, AEM Forms, Edge Delivery Services is a plus 

• Proficiency in Java, Sling, HTL (Sightly), JavaScript, and related web technologies (CSS, HTML). 

• Must have experience in implementing AEM integration with one or more following Adobe products - Adobe Launch, AA, AT, AAM, Campaign, Marketo, Commerce, Workfront, Personalization using ContextHub, Creative Cloud products etc. 

• Demonstrated proficiency in integration technologies and techniques. 

• Candidates with Adobe Experience Platform or Enterprise Architecture experience will get considerable preference. 

• Familiarity with Adobe Marketing Cloud, Adobe Analytics, Adobe Target, and other Adobe products is a plus. 

• Proficiency in the Sling or OSGi frameworks, JCR API, RESTful principles or ExtJS framework, Dispatcher or CDNs a plus.  

• Proficiency of Object-Oriented Programming Methodology & Practice, ideally with designing and programming of applications using Object Oriented Programming Methodology applying Java language constructs.  

• Optimizing web solutions and architecting to accommodate performance requirements.  

• Debugging and appropriate debugging tools usage skills in general TCP/IP networking, UNIX Operating system, HTTP protocol and request processing, SMTP, etc.  

• Mastery in at least one of the current SQL dialects.  

• Experience developing responsive and interactive user interfaces using HTML, CSS, and JavaScript. 

  Experience with front-end frameworks and libraries, such as React or Angular. 

• Knowledge of XML and related technologies, e.g. definition and interpretation of DTDs, supporting architectures etc., preferably also including XSLT, extended DTD know how, XML dialects such as SOAP, WML, ICE, etc.  

• Administration and debugging of Web servers, e.g. Apache.  

• BS Degree in computer science or 5+ years of experience in the Web and/or ECMS technologies. 

• 5+ years of direct client consulting experience. 

• Must be a self-starter and comfortable working in a fast-paced, innovative environment with high levels of collaboration and teamwork 

• Possess an innovative, problem-solving approach utilizing Adobe solutions 

• Demonstrate excellent verbal and written communication skills. 

What we can offer you

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.

We empower your Brains  for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.

And we champion  Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

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