Student Assistant
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Salary
≈ $44k – $142k per year (Estimated)
Location
In office (Tampa)
Seniority
Intern
Overview
Company
Impact
Profile match
WUSF Public Media is a major American public radio station, NPR member station, and multi-platform digital media organization licensed to the University of South Florida and headquartered in Tampa, Florida. Operating on a public broadcasting, listener-supported, and educational non-profit model, WUSF serves the greater Tampa Bay region and Southwest Florida with trusted journalism, cultural programming, and community initiatives.
Working with the Office of Financial Aid to provide support to the Client Services Teams.
Duties and Responsibilities may include:
- Aid in the staffing of the Office of Financial Aid front desk. Provide an excellent level of customer service while maintaining professional interaction.
- Aid in the staffing of the Office of Financial Aid Call Center. Provide an excellent level of customer service while maintaining professional interaction.
- Greet students, parents, and visitors in a professional and friendly manner
- Assist with basic questions about FAFSA, scholarships, and deadlines (refer complex issues to advisors).
- Explain and aid students and parents regarding financial aid processes.
- Maintain confidentiality of student records in compliance with privacy regulations.
- Perform general clerical duties and special projects as assigned.
Position details: Work schedule - Monday to Friday 8:00am-5:00pm and potential additional daytime hours
Minimum Qualifications:
Ability to handle confidential information responsibly. Strong communication and interpersonal skills. Dependable and punctual. Candidate must demonstrate general office skills.
Application Instructions:
Submit a complete application including resume. Must be enrolled in and attending classes at USF. Click on the 'submit resume' button above and provide/submit it to the Office of Financial Aid: SVC1102
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