Lead Developer - IT Service Delivery

World Wide Technology (WWT) is hiring a Lead Developer for its IT Service Delivery team. The role sets technical direction for professional services and strategic resourcing platforms, leads full-stack development and integrations, and advances AI-enabled application capabilities while mentoring developers and supporting production systems.

Responsibilities

• Champion WWT Core Values and model engineering best practices in a way that shapes how the team works
• Lead the architecture, design, development, and implementation of integrations and configuration for our professional services and strategic resourcing applications, owning the technical decisions and trade-offs from concept through production
• Own the end-to-end technical design of full stack application features — REST/GraphQL APIs, data models, and modern front-end UI — and champion the patterns, standards, and reusable components that other developers build against
• Drive our approach to AI-enabled capabilities within our applications, including LLM-backed services, retrieval-augmented generation (RAG), prompt design, and agentic or MCP-based integrations — selecting the right tools, establishing guardrails, and evaluating accuracy, cost, and security trade-offs before we commit
• Maintain/Sustain how the team uses AI development tooling (e.g., GitHub Copilot, Claude Code, Devin, or similar coding agents) — reviewing effective and responsible usage patterns, review expectations, and the measures we use to judge impact on delivery speed and code quality
• Maintain deep, system-wide understanding of data flow across CA PPM, Beeline, Oracle Fusion Cloud Projects, Oracle DW, and various boundary and custom web applications, and use it to diagnose complex cross-system issues and drive both technical and process improvements
• Serve as the primary escalation point for Production issues — leading triage and root cause analysis, coordinating resolution across teams, and driving the corrective work that keeps problems from recurring
• Represent the team in enterprise architecture, security, and platform discussions to ensure common direction, compliance, and alignment with WWT technology standards
• Set and uphold technical best practices — code review standards, testing expectations, and documentation — and actively mentor developers on the team through pairing, design review, and deliberate growth conversations
• Own the technical relationship with external vendors, customers, and internal teams — scoping requirements, evaluating vendor solutions, managing implementations, and holding partners accountable for delivery and ongoing support
• Maintain the team’s automated testing and CI/CD strategy, and ensure coverage and pipeline quality keep the cost of new features and long-term maintenance low
• Translate ambiguous and competing business needs into durable technical solutions, guiding stakeholders and Leadership through options and trade-offs so delivered solutions meet the end user’s requirements
• Continue to grow and develop a high level of analytical, technical, and business knowledge, and raise the technical bar of the team by sharing what you learn
• Write code, and mentor the team to write better code, using the AI development tools available to drive improved throughput and quality

Skills

• This position requires permanent U.S. work authorization. Candidates requiring current or future visa sponsorship, including those on OPT, CPT or H1/H4, are not eligible for this role
• Bachelors or Masters degree preferably in Computer Science or Computer Information Systems or equivalent discipline/experience
• 10+ years experience with various technologies such as:
• Development: JavaScript/Node.js, REST/GraphQL API, Oracle SQL dialect, Postgres SQL dialect, Kafka, basic SOA skills for debugging — with enough depth to set standards and review others' work
• Testing: js unit testing library, Sinon.js, and the judgment to define what “well tested” means for the team
• Message broker: RabbitMQ, including design of durable, idempotent messaging patterns
• Front end: VUE (or comparable modern framework), TypeScript, HTML/CSS, REST/GraphQL API consumption, and component/state architecture for a growing codebase
• AI development: hands-on use of AI coding assistants; practical experience with LLM APIs (OpenAI, Anthropic, or Azure OpenAI), prompt engineering, evaluation, and vector/embedding-based retrieval — including judgment on where AI is and is not the right solution
• 7+ years of relational database experience, including data modeling and query performance tuning
• 7+ years building and maintaining full stack web applications, including end-to-end ownership of multiple features or applications through production
• Working proficiency with containerization and cloud deployment (Docker, Kubernetes/OpenShift, or a major cloud provider)
• 2+ years serving as a technical lead or mentor — leading design reviews, breaking down and estimating work for a team, and growing other developers
• Excellent communication skills (written, verbal, and presentation), including the ability to influence technical direction and present complex trade-offs to both technical and non-technical audiences
• 7+ years knowledge of Oracle Project Financials
• Demonstrated experience delivering LLM or AI-enabled features into a production application, including evaluation, guardrails, and cost management (preferred)
• Clarity (Preferred/Not Required): NSQL, Custom Objects, Processes, GEL Scripting, Lookups

Benefits

• Health (Medical & Prescription), Dental, and Vision Care
• Onsite Health Centers (MO & IL)
• Employee Assistance Program
• Wellness program
• Profit Sharing
• 401k Plan with Company Matching
• Life and Disability Insurance
• Flexible Spending Accounts
• Tuition Reimbursement
• PTO & Holidays
• Parental Leave
• Medical Leave
• Military Leave
• Bereavement
• Day of Caring
• Family Planning Benefits
• Nursing Mothers Benefits
• Voluntary Legal
• Voluntary Supplemental Accident/Illness/Hospital
• Voluntary ID Theft
• Pet Insurance
• Employee Discount Program

Company Overview