CCTV Technician

Purpose of the role

• To design, install, configure, test, commission, train, maintain and troubleshoot Closed-Circuit Television (CCTV) surveillance systems and related electronic security solutions. The CCTV technician ensures that surveillance systems are reliable, effective, secure and compliant with customer requirements, industry standards, and applicable regulations. The role also involves conducting site surveys, preparing technical documentation, supporting project implementation and providing technical support to customers.

Key Job Accountabilities

Site Surveys and Technical Assessment

• Conduct site surveys to assess security needs and surveillance coverage.
• Identify camera positions, cable routes, power and network requirements.
• Recommend suitable CCTV technologies and system configurations.

CCTV System Design and Planning

• Design CCTV systems using appropriate cameras, recording and storage equipment.
• Prepare camera layouts, system diagrams and bills of quantities (BOQs).
• Determine camera specifications, coverage and storage requirements.

Installation and Configuration

• Install and configure IP and analogue cameras, NVRs, DVRs and related equipment.
• Install camera mounts, cabling and supporting infrastructure.
• Configure IP addresses, recording schedules, motion detection and user access.
• Set up CCTV management software and VMS platforms.

System Integration and Commissioning

• Integrate CCTV with access control, alarms and other security systems.
• Configure remote monitoring and mobile viewing.
• Test camera positioning, image quality, recording and playback.
• Commission systems and conduct customer handovers.

Maintenance and Technical Support

• Perform preventive and corrective maintenance.
• Troubleshoot camera, recording, network and software faults.
• Inspect equipment, connections, lenses and power supplies.
• Respond to customer support requests and recommend system upgrades.

Network, Storage and System Performance Management

• Ensure reliable network connectivity and video transmission.
• Manage storage capacity, recording schedules and retention periods.
• Monitor video quality, system availability and performance.

Work experience & Technical Proficiency

• 2–4 years of experience in CCTV installation, configuration, maintenance and technical support.
• Practical knowledge of IP and analogue CCTV systems, cameras, NVRs, DVRs and VMS platforms.
• Experience installing dome, bullet, PTZ, panoramic and specialized cameras.
• Knowledge of IP networking, TCP/IP, PoE, VLANs, switches, routers and remote connectivity.
• Experience with structured cabling, fibre optics, network cabinets and cable termination.
• Ability to conduct site surveys, camera positioning, system testing and commissioning.
• Knowledge of video storage, recording schedules, bandwidth and retention requirements.
• Experience integrating CCTV with access control, alarms and other security systems.
• Knowledge of power backup, UPS, surge protection and CCTV cybersecurity.
• Proficiency in CCTV configuration tools, network testers and diagnostic equipment.
• Ability to prepare CCTV layouts, system diagrams, technical reports and as- built drawings using AutoCAD, Visio, Word or Excel.
• Familiarity with installation standards, safety requirements and data protection regulations.

Education Background

• Bachelors degree, Higher National Diploma, or Diploma in Electrical andElectronic Engineering, Telecommunications Engineering, InformationTechnology, Computer Engineering, or a related technical field.Professional training or certifications in CCTV, electronic security systems,networking, or video surveillance technologies is an added advantage.
• Relevant manufacturer certifications in CCTV cameras, NVR/DVR systems, or Video Management Systems (VMS) are desirable.
• Training in occupational health and safety, working at heights and electrical safety is an added advantage.