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Salary
$19k – $50k per year (Estimated)
Location
Remote (Mongolia)
Seniority
Junior · 2+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match

XM

XM is an online trading company founded in 2009 and headquartered in Limassol. It operates trading platforms and client technology for retail investors worldwide. The company is regulated in several jurisdictions.

The Role:

We are looking for a passionate and energetic Partner Relations Manager to cultivate and maintain strong relationships with our Partners. This role involves strategising to grow and leverage partnerships that enhance the company’s product offerings and market presence.

The main responsibilities of the position include:

    • Develop and implement Partner retention strategies as per the Company’s overall strategy to enhance loyalty and maximise lifetime value

    • Act as the main contact for Partners, fostering strong relationships through personalised support

    • Monitor Partners’ satisfaction, gather and utilise relevant feedback to improve experiences and tailor initiatives accordingly

    • Analyse Partners’ behavior to uncover opportunities for upselling and customisation of products and services

    • Stay up to date on Company’s products and marketing promotions and communicate them effectively to Partners

    • Communicate ideas and suggestions for platform improvements to the Business Development teams

    • Stay informed about industry trends, competitive landscape and best practices in Partner retention, continuously seeking opportunities to improve the Company’s retention efforts

    • Undertake any other relevant task as assigned

Main requirements:

    • Degree in a business-related field

    • At least 2 years of experience in a similar position

    • Fluent Mongolian speaker with excellent oral and written skills in English

    • Ability to build and maintain excellent business relationships

    • Strong interpersonal and communication skills

    • Target-oriented and resourceful

    • Ability to work autonomously and under pressure

Benefit from:

  • Attractive remuneration package plus performance related reward
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

The Hiring Experience: What Awaits You

  • Let’s Connect - Intro Chat with Talent Acquisition
  • Deep Dive - First Interview with Your Future Team
  • Bring It to Life - Role-Specific Take-Home Task
  • Final Connection - Final Interview
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