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Location
In office (Dubai)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 29, 2026. First seen by Alion on May 21, 2025. XM scores B on the Alion truth index.

Overview
Company
Impact
Profile match

XM

XM is an online brokerage headquartered in Limassol, Cyprus, offering retail clients trading in forex, CFDs and other financial instruments through its own platforms and client technology. Founded in 2009, the group is regulated in several jurisdictions, serves clients worldwide with multilingual support and education, and is building a crypto trading platform covering wallets, custody and spot trading. It hires site reliability, platform, PHP and Angular engineers, QA automation and test engineers, data architects, product and project managers, compliance and information security staff, marketers, content writers and multilingual customer experience and business development officers.

The Role:

We are looking for a passionate and energetic Partner Relations Manager to cultivate and maintain strong relationships with our Partners. This role involves strategising to grow and leverage partnerships that enhance the company’s product offerings and market presence.

Key Responsibilities:

  • Develop and implement Partner retention strategies as per the Company’s overall strategy to enhance loyalty and maximise lifetime value
  • Act as the main contact for Partners, fostering strong relationships through personalised support
  • Monitor Partners’ satisfaction, gather and utilise relevant feedback to improve experiences and tailor initiatives accordingly
  • Analyse Partners 'behavior to uncover opportunities for upselling and customisation of products and services
  • Stay up to date on Company’s products and marketing promotions and communicate them effectively to Partners
  • Communicate ideas and suggestions for platform improvements to the Business Development teams
  • Stay informed about industry trends, competitive landscape and best practices in Partner retention, continuously seeking opportunities to improve the Company’s retention efforts
  • Undertake any other relevant task as assigned

Main requirements:

  • Degree in a business-related field
  • Experience in a similar position will be considered an advantage
  • Fluent Arabic speaker with excellent oral and written skills in English
  • Ability to build and maintain excellent business relationships
  • Strong interpersonal and communication skills
  • Target-oriented and resourceful
  • Ability to work autonomously and under pressure
  • Spending significant time travelling abroad- if required
  • Valid work permit

Benefit from:

  • Attractive remuneration package plus performance related reward
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

The Hiring Experience: What Awaits You

  • Let’s Connect - Intro Chat with Talent Acquisition
  • Deep Dive - First Interview with Your Future Team
  • Bring It to Life - Role-Specific Take-Home Task
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