Account Manager (m/f/d)

XTB is a leading European online broker characterized by years of experience, personalized service, and forward-looking technologies. Whether you want to invest long-term or trade actively - XTB is the place where your money works! We offer our clients everything they need to achieve their financial goals.

XTB has been operating as a FinTech since 2005. Its rapid growth story led to an IPO in 2016, making XTB the fourth-largest publicly listed Forex and CFD broker globally. With around 1,500 employees, the XTB Group serves nearly 3 million clients in more than 19 countries worldwide (including 13 branches) and has added a wide range of products and services to its portfolio over the years.

To strengthen our sales team and the XTB brand across the German-speaking region, we are looking for full-time Account Managers (m/f/d) across Germany as soon as possible.

Responsibilities:

• Professional acquisition of interested individual and corporate clients, primarily via phone and email (no cold calling!)
• Phone consultations with new clients regarding XTB’s products and accounts, including after-sales support
• Ongoing account management and support for your active client base
• Win-back and reactivation of inactive clients
• Participation in trade fairs and sales events across Germany (up to 5 times per year)
• Supporting product and platform launches
• Assisting with and delivering educational programs for clients Contributing to the creation of various materials for existing and prospective clients

What you bring to the table:

• A strong interest in the stock market, trading, and financial markets in general
• Sales drive and a genuine enthusiasm for selling and customer engagement
• Native-level German (written and spoken) as well as good English language skills
• Excellent communication and presentation skills to explain complex financial products clearly
• High level of personal accountability, proactive initiative, and the ability to work under time pressure
• Preferred, but not mandatory: a completed degree or commercial apprenticeship in finance, business, economics, or a related field

Nice to have:

• Experience with Salesforce or other CRM system
• Stocks/CFDs knowledge

What we offer:

• Permanent employment contract, up to 100% remote work within Germany
• No shark-tank mentality: we work collaboratively as a team and reward success with an attractive quarterly team bonus
• Company health insurance with an annual budget of over 600 EUR for treatment allowances and supplemental dental coverage (including premium dental care / PVZ)
• Remote & Hybrid work: working from home and the option to work at our Berlin office are part of our offering (flexible/hybrid tailored to your preferences)
• Monthly home office stipend of 50 EUR to help offset your remote work costs
• 30 days of annual paid leave (based on a 5-day workweek), plus additional vacation benefits based on length of service
• Modern equipment for home and office: company laptop and full peripheral setup
• Fresh fruit, water, and unlimited coffee at the office to keep you energized, focused, and healthy