URGENT- 20 Customer Service Representatives!!

We are committed in finding great people, simplifying processes and maximizing performance. We bank on every member of our team to live by our corporate culture of integrity, results-driven, endless learning, innovation, and true teamwork. - Yeetiq

Responsibilities:

• Answer incoming calls related to Billing, Collection Support, Product support, Client inquiries and Sales
• Resolve issues, concerns and process requests of customers within first contact
• Facilitate outbound and follow-through calls for complex concerns.
• Exceed customer needs and create good customer experience
• Develop and maintain files accurately
• Adhere to set service level targets or key performance indicators
• Adhere to prescribed shift and schedule

Skills:

• BPO or Call center experience is an advantage
• Have excellent English Communication skills
• Documentation and typing skills
• Familiar with MS office software, phone systems and various client-based tools and applications for customer management
• Open to College Graduates and college undergraduates

Join us by:

Applying to this job posting with your resume attached or the link to your Skype account.

We now accept walk in applicants every Friday, 9pm-11pm PH time.

Shortlisted candidates will receive a message through mobile phone/Skype.