Customer Success Operations - Remote

YO AI Labs • 2 days ago
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Salary
$80k – $160k per year
Location
In office (Davao City)
Seniority
Middle · 4+ years exp

Confirmed on the employer's own hiring board on Oct 10, 2026. First seen by Alion on Oct 8, 2026.

Overview
Company
Impact
Profile match

YO AI Labs

YO AI Labs is an artificial intelligence platform specializing in AI model training, evaluation, and data annotation services. Headquartered in San Francisco, California, United States, the company connects domain experts and remote specialists across the globe to review, test, and benchmark generative AI model outputs. Through its decentralized workforce solutions and structured evaluation workflows, it enables frontier technology developers to enhance the accuracy, safety, and reliability of next-generation artificial intelligence systems.
yoailabs.com • HQ: San Francisco, United States • Reinforcement Learning • LLM & Generative AI • Artificial Intelligence • 5000+ employees

Sales / Revenue / CS Operations Expert

Job Type: Contractor

Location: Remote

Role Overview

We are looking for experienced Sales, Revenue, or Customer Success Operations professionals with strong CRM expertise and operational judgment. The role focuses on improving workflows, data accuracy, reporting, and revenue operations across SaaS environments.

Key Responsibilities

  • Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
  • Manage revenue tools including quoting, billing, ticketing, and project management systems.
  • Build and optimize sales and customer success workflows.
  • Maintain accurate data and reporting across connected systems.
  • Identify and resolve operational or policy-related challenges.
  • Create clear documentation, reports, and process guidelines.
  • Support system adoption and operational improvements.

Requirements

  • 4+ years of experience in Sales, Revenue, or Customer Success Operations.
  • Hands-on CRM configuration and management experience.
  • Experience with at least two revenue-related tools outside the CRM.
  • Strong operational judgment and problem-solving skills.
  • Excellent written and verbal communication.
  • Strong understanding of data accuracy, reporting, and workflow management.
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