Global Head of Collections
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Salary
≈ $14k – $43k per year (Estimated)
Location
Remote/Hybrid (London, United Kingdom)
Seniority
Architect
Employment
Full-Time
Overview
Company
Impact
Profile match
YouLend is a London financial technology company founded in 2015 that provides embedded revenue-based finance to small businesses. Its platform is integrated into marketplaces and payment providers so merchants are offered funding repaid as a share of daily sales. The company operates across Europe and the United States through partner platforms.
YouLend is hiring a Global Head of Collections to take ownership of collections performance across every market we lend in.
This is a build role rather than a caretaker role. You will inherit a capable 35-person function and a set of processes that were designed for a smaller, simpler business. Your job is to turn that into a global powerhouse with a deliberate strategy behind it: advanced analytics, segmentation, treatment paths, contact strategy, and a performance cadence that holds all of it together.
You will own the numbers outright. Cure rates, repayment speeds, cost-to-collect, and losses are yours - and you will be expected to move them. Once accounts hit collections, they are in your portfolio, and you own them.
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