Operations Manager
First seen by Alion on Nov 5, 2026.
Z Clinic is looking for an experienced and results-driven Operations Manager to oversee daily clinic operations, ensure exceptional patient service, improve team performance, and support business growth.
Main Responsibilities:
Oversee daily clinic operations and ensure smooth workflow across departments.
Manage, supervise, and evaluate administrative and customer service teams.
Monitor staff performance, establish KPIs, and ensure accountability.
Optimize appointment scheduling, patient flow, and service quality.
Monitor sales performance, patient conversions, and revenue targets.
Manage operational budgets, expenses, inventory, and supplier relationships.
Develop and implement SOPs to improve efficiency and service standards.
Handle patient complaints and maintain high patient satisfaction.
Coordinate with doctors, medical staff, marketing, and finance departments.
Prepare operational and financial performance reports for management.
Requirements
Minimum of 3 years of experience in clinic operations or healthcare management.
Strong leadership, organizational, and analytical skills.
Excellent written and verbal communication skills in both English and Arabic.
Proven ability to manage teams, monitor performance, and achieve operational targets.