Team Leader Operations-1

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors including social media e-commerce gaming streaming media food delivery ride-sharing HiTech FinTech and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twenty-three locations across twelve countries which include the Philippines India and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an ever-changing world.

What We Offer:At TaskUs we prioritize our employees well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

As a Team Lead you will provide mentorship guidance and career development to members of your team. You will implement escalation channels in accordance with mutually agreed upon procedures. You will lead a high-performing team through an exciting transition to build problem-solving critical thinking analytical and technical capabilities which will enable the department to develop deeper more scalable solutions. You will establish team goals and work with direct reports on strategies for executing measuring progress and sharing results.

You will also identify actionable insights suggest recommendations and influence team strategy through effective communication.

So do you have what it takes to be a Team Lead

Requirements:

So what is it were looking for

• Someone with ideally 12 months or more of prior relevant people management experience campaign/client management skills sales B2B account management consultive etc.

• Must speak fluent English

Now lets get technical.

• Were looking for someone who is a strategic thinker with strong analytical and creative problem-solving skills.

• Someone with experience following KPIs providing constructive criticism and implementing corrective action plans.

What else

• Well we need someone who has a high-level understanding of customer confidentiality standards and also has a passion for the development of teammates.

• This role requires flexibility as we are a 24/7 business and the shifts will be rotating.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL