Customer Support Agent (B2B / B2 English) E& UAE
First seen by Alion on Nov 7, 2026. e& Egypt scores B on the Alion truth index.
e& CX Solutions is hiring Excellent English up to fluent English speakers to be a customer service advisor responsible for handling UAE customers through Inbound Calls Corporate Account (English Account)
Handle inbound customer calls and provide professional customer service.
Understand customers’ needs and provide accurate information and appropriate solutions.
Resolve customer inquiries and complaints efficiently.
Follow company policies, procedures, and quality standards.
Maintain a high level of customer satisfaction and professionalism.
Document customer interactions and update relevant systems.
Meet assigned KPIs and performance targets.
Job Benefits:
Net Salary 19,000
Annual salary increase
Social and medical insurance
Free VPN line
Career path
Chance for promoted after 6 months
Opportunity To travel To UAE
Location: Maadi, Degla Square (No transportation provided)
Requirements
e& CX Solutions is hiring Excellent English up to fluent English speakers to be a customer service advisor responsible for handling UAE customers through Email and chat. (e& CX Solutions).
Job requirements:
Grad of any major
Excellent up to Fluent English speakers (B2)
Flexibility with rotational shifts