Inside Sales Coordinator

Inside Sales Coordinator

Vancouver

Zaber is looking for an empathetic and detail-oriented Inside Sales Coordinator to support our order fulfillment, logistics, and supply chain needs. You’ll be working alongside our personable and friendly Order Fulfillment Team as a liaison between Zaber and our customers.

You will be critical to Zaber’s success by ensuring customer satisfaction and operational efficiency, shaping our reputation. In this role, you will process sales orders, manage customer accounts, document team processes, and collaborate with colleagues across the company. You will have opportunities to learn new skills, such as negotiating contracts, driving improvement projects, and exercising independent decision-making to resolve order-related issues.

Zaber designs and manufactures precision positioning devices and motion control systems for a variety of applications. Our mission is to deliver the desired products to our customers as smoothly as possible, enabling them to advance in science and technology.

As a Inside Sales Coordinator, you will:

• Prepare quotes and enter purchase orders and RMAs using our custom ERP system.
• Communicate with customers via email, telephone, or other communication channels.
• Coordinate with Operations and Logistics teams to ensure product availability and order lead time accuracy.
• Demonstrate good problem-solving and decision-making skills.
• Resolve order-related issues and customer requests in a timely and effective manner.
• Negotiate and set-up payment terms, onboard new customers, negotiate Terms & Conditions and Non-Disclosure Agreements (NDA).

You’re the ideal Inside Sales Coordinator if you:

• Have worked in an administrative role, preferably with order processing and/or logistics experience.
• Can manage and prioritize many tasks across multiple technologies with interruptions, while maintaining a high degree of attention to detail.
• Take initiative and work independently when needed.
• Have effective and empathetic written and verbal communication.
• Have strong problem-solving or analytical skills and a customer service mindset.

Inside Sales Coordinator Details:

• The starting wage for the role is $24 - $30/hour depending on experience.
• Type: Full-time, Permanent, Onsite
• Selected Benefits: PHSP (health, dental & vision), Stock Options & Employee Stock Purchase Plan, Flexible Schedule, Paid Time Off, Casual Dress, Commuter Benefits, EAP.
• Team: Order Fulfilment

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Required Information

Questions? Email Adam at [email protected].