Quality Assurance Analyst

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about-locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

The Quality Assurance Analyst is responsible for designing, developing, and executing automated and manual test solutions to ensure the quality, reliability, and performance of enterprise applications. This role will have a strong focus on test automation using Tricentis Tosca and will collaborate with business analysts, developers, product owners, and other QA team members to validate business requirements and ensure high-quality software delivery.

The ideal candidate is passionate about quality engineering, automation, and continuous improvement, with experience testing complex enterprise applications. Experience with Oracle EBS, Siebel, SAP, or Salesforce (SFDC) environments is highly desirable.

Job Description

• Develop, maintain, and execute automated test scripts using Tricentis Tosca for functional, regression, integration, and end-to-end testing.
• Create and execute manual test cases where automation is not practical or feasible.
• Analyze business, functional, and technical requirements and translate them into comprehensive test scenarios and test cases.
• Participate in sprint planning, backlog refinement, and project review sessions to ensure quality requirements are properly addressed.
• Perform functional, system, integration, regression, and user acceptance testing activities.
• Design reusable automation components and optimize automation frameworks for scalability and maintainability.
• Execute automation suites as part of release validation and production readiness activities.
• Identify, document, track, and validate software defects through resolution.
• Support CI/CD and continuous testing initiatives by integrating automated testing into deployment pipelines.
• Develop and maintain test data required for test execution.
• Collaborate with business users, developers, architects, and analysts to understand application behavior and business processes.
• Generate testing metrics, test execution reports, and quality dashboards.
• Support troubleshooting and root cause analysis of application issues.
• Continuously identify opportunities to improve automation coverage, testing efficiency, and quality processes.
• Participate in peer reviews of test cases, automation scripts, and testing artifacts.
• Validate integrations between enterprise applications and supporting systems.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
• 3+ years of experience in Software Quality Assurance and Testing.
• 3+ years of hands-on test automation experience using Tricentis Tosca.
• Strong understanding of software testing methodologies, test design techniques, and quality assurance best practices.
• Experience creating automated test cases from business and functional requirements.
• Experience with regression, integration, end-to-end, smoke, and system testing.
• Experience with defect tracking and test management tools such as JIRA, Azure DevOps, HP ALM, or similar platforms.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work effectively in Agile and hybrid development environments.
• Experience validating data across front-end and back-end systems.
• Strong attention to detail and commitment to delivering high-quality software solutions.

Test Automation Skills (Required)

Tricentis Tosca Expertise

• Advanced hands-on experience with Tricentis Tosca automation framework.
• Expertise in:Model-Based Test Automation Module creation and maintenance Test Case Design Test Data Service (TDS) Test Case Templates Execution Lists Requirements Traceability Risk-Based Testing API and Web Service Testing Distributed Execution
• Experience developing and maintaining large-scale automated regression suites.
• Ability to troubleshoot and optimize unstable automation scripts.
• Experience integrating Tosca automation within CI/CD pipelines.
• Experience with automation reporting and quality metrics.
• Experience validating web, desktop, API, and enterprise applications using Tosca.
• Ability to identify and automate high-value business processes and critical user journeys.

Additional Automation Experience

• Experience with one or more of the following automation tools:OpenText UFT / UFT One Selenium Playwright Postman SOAP UI
• Familiarity with source control and DevOps tools:Git GitHub Azure DevOps Jenkins

Preferred Qualifications

• Experience testing enterprise applications such as: Oracle E-Business Suite (EBS) Siebel CRM SAP Salesforce (SFDC)
• Experience validating end-to-end business processes across enterprise systems.
• Experience supporting enterprise application upgrades, implementations, and enhancements.
• Knowledge of API, middleware, and integration testing.
• Experience working with cloud-based enterprise applications.
• SQL knowledge for data validation and backend testing.

Nice to Have

Domain Knowledge

Experience supporting business processes in one or more of the following areas:

• Supply Chain Management
• Order Management
• Inventory Management
• Procurement
• Repair Services / Service Operations
• Finance
• Accounts Payable
• Accounts Receivable
• General Ledger
• Financial Reporting

Additional Skills

• Experience working with global teams.
• Exposure to performance and load testing concepts.
• Experience with AI-assisted testing tools and quality engineering practices.
• Understanding of test data management and test environment management.

Benefits:

We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.