Non Voice - Data Entry
Confirmed on the employer's own hiring board on Oct 29, 2026. First seen by Alion on Oct 29, 2026. Zensar Technologies scores A on the Alion truth index.
The Order Entry Specialist will be responsible for processing and managing customer orders/quotes/RMA/Status, ensuring accuracy, timeliness, and customer satisfaction.
The ideal candidate should have strong organizational skills, excellent communication abilities, and a commitment to delivering high-quality service to our customers.
1- Process incoming customer orders accurately and efficiently using order management systems.
2- Review orders for completeness, accuracy, and compliance with company policies and procedures.
3- Communicate order status, shipment details and delivery updates to customers in a timely manner.
4- Resolve order discrepancies, pricing issues, and delivery delays in collaboration with relevant team.
5- Maintain accurate records of customer orders and transactions.
6- Respond promptly to customer inquiries and provide exceptional service and support.
7- Identify opportunities for process improvements and efficiencies in order management workflows.
8- Adhere to established service level agreements (SLAs) and performance metrics for order processing and fulfillment.
9- Responsible for end-to-end Quotes, Order processing, Order Rejections and Status.
1- Graduate
2- Candidate should have excellent communication skills.
3- Basic Computer Knowledge and Knowledge of MS Excel.
4- Should have experience in using Oracle and CRM (Not applicable for freshers).
5- Should be comfortable working in night shift (US Shift).
6- Should not have issues working from office, No WFH.