Middle Project Manager

ZentixSoft is looking for a Middle Project Manager with Account Management Experience! 🚀

🏛️ Our Approach & Culture at ZentixSoft:
✨ What Awaits You at ZentixSoft: Our projects are a dynamic environment where effective communication, independence, and a results-driven mindset are essential. We are looking for a professional who does more than coordinate teams and track tasks — someone who takes ownership of successful project delivery and builds long-term client relationships. We value people who can see the bigger business picture, understand clients' needs, identify opportunities for growth, and turn them into tangible business results.

🎁 What You Get:
Autonomy & Trust: Freedom to make decisions within your area of responsibility and take ownership of projects and client relationships.
Focus on Value: An opportunity to directly influence project success, client account growth, and the company's business development.
Growth & Support: Coverage of professional development courses, English lessons, and a Personal Development Plan tailored to your goals.
Comfortable Conditions: 22 days of PTO and paid sick leave.

🧩 Your Responsibilities:
Project & Delivery Management: Manage software development projects using Scrum and Agile methodologies, coordinate cross-functional teams (Developers, QA Engineers, Designers, etc.), and ensure successful and timely delivery.
Scrum Processes: Organize and facilitate Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
Planning & Control: Manage project scope, timelines, priorities, dependencies, and delivery commitments. Monitor progress, ensure commitments are met, and proactively address changes.
Risk Management & Communication: Identify potential risks and blockers, manage scope changes, and maintain transparent communication regarding project status, expectations, and potential challenges.
Account Management: Build and maintain strong, long-term relationships with clients. Understand their business goals, needs, challenges, and strategic priorities.
Account Growth: Identify opportunities to expand existing accounts through upselling, cross-selling, and discovering additional projects and areas of collaboration.
Cross-functional Collaboration: Work closely with Sales, Delivery, and Technical teams to prepare proposals, project estimates, and account development plans.
Client Satisfaction: Monitor client satisfaction, manage expectations, and proactively address concerns or challenging situations.
Documentation & Reporting: Maintain up-to-date project documentation, plans, reports, and account development information.

🎓 What Makes You a Great Match:
Experience: 2+ years of commercial experience as an IT Project Manager in software development.
Project Management: Hands-on experience managing software development projects using Scrum and Agile methodologies, with a solid understanding of Scrum principles, roles, ceremonies, and artifacts.
Account Management: Experience working directly with clients, managing stakeholder expectations, and building long-term business relationships.
Business Mindset: Understanding client needs and the ability to identify opportunities for existing account growth, upselling, and cross-selling.
Technical Understanding: Knowledge of the Software Development Life Cycle (SDLC), software development processes, and cross-functional team collaboration.
Organizational Skills: Ability to manage scope, timelines, risks, and priorities while coordinating multiple processes and meeting commitments.
Communication: Strong communication, negotiation, and problem-solving skills, with the ability to build trust-based client relationships and resolve conflicts.
English: Upper-Intermediate (B2+) or higher.

🌟 It Would Be a Plus:
Experience in IT outsourcing or outstaffing.
Hands-on experience with upselling, cross-selling, and account expansion.
Understanding of project estimation, budgeting, and resource planning.
Experience working with task trackers and setting up project management processes.
Experience preparing proposals, project estimates, or Statements of Work.
Scrum Master or Agile certification.

⏳ Format: Remote (Full-Time).