Application Tester & Customer Relations
First seen by Alion on Nov 4, 2026. Zettabyte scores B on the Alion truth index.
Zettabyte is seeking an independent and detail-oriented Application Tester & Customer Relations team member to support software testing and communication with France-based customers.
This role requires strong ownership, clear documentation, and the ability to work remote.
Missions principales
Test software features, workflows, and customer-reported issues.
Create and execute test cases and checklists.
Identify bugs, usability issues, and unexpected application behavior.
Document bugs with reproduction steps, screenshots, and expected vs. actual results.
Prepare clear testing reports and daily progress updates.
Communicate professionally with French-speaking customers.
Collect customer feedback and translate it into actionable notes for developers.
Evaluate functionality, usability, and user experience.
Prepare user guides and support documentation.
Use AI tools to support testing and reporting while verifying accuracy.
Manage tasks independently across time zones.
Profil recherché
Preferred Qualifications
Background in IT, QA, software, or customer support.
Experience testing web applications, SaaS, or ERP systems.
Familiarity with bug trackers and documentation tools.
Experience handling customer feedback.
Practical AI tool experience with verified outputs.
Experience working with universities is a major advantage.
Requirements
Good French communication skills for customer interactions.
Good English skills for reporting and internal communication.
Basic knowledge of software testing, QA, or application workflows.
Strong attention to detail and problem-solving skills.
Ability to follow testing instructions and document findings accurately.
Independent, organized, and comfortable with remote collaboration.
Able to provide structured updates without constant supervision.
Preferably based in Madagascar.
Infos complémentaires
Why Join Zettabyte?
Remote work flexibility.
Exposure to international customers and software products.
Opportunities to develop QA and customer relations skills.
Direct involvement in improving product quality and user experience.
Zettabyte recrute : Application Tester & Customer Relations, Freelance, en télétravail depuis Madagascar.
ResponsabilitésTest software features, workflows, and customer-reported issues.
Create and execute test cases and checklists.
Identify bugs, usability issues, and unexpected application behavior.
Document bugs with reproduction steps, screenshots, and expected vs. actual results.
Prepare clear testing reports and daily progress updates.
Communicate professionally with French-speaking customers.
Collect customer feedback and translate it into actionable notes for developers.
Evaluate functionality, usability, and user experience.
Prepare user guides and support documentation.
Use AI tools to support testing and reporting while verifying accuracy.
Manage tasks independently across time zones.
Preferred Qualifications
Background in IT, QA, software, or customer support.
Experience testing web applications, SaaS, or ERP systems.
Familiarity with bug trackers and documentation tools.
Experience handling customer feedback.
Practical AI tool experience with verified outputs.
Experience working with universities is a major advantage.
Requirements
Good French communication skills for customer interactions.
Good English skills for reporting and internal communication.
Basic knowledge of software testing, QA, or application workflows.
Strong attention to detail and problem-solving skills.
Ability to follow testing instructions and document findings accurately.
Independent, organized, and comfortable with remote collaboration.
Able to provide structured updates without constant supervision.
Preferably based in Madagascar.