Staff People Business Partner - Americas Sales - GTM

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

We are looking for a Staff People Business Partner to join our team. This is a hybrid role based out of our Santa Clara, CA office, requiring you to work on-site three days a week Tuesday-Thursday. In this position, you will report directly to the Sr. Director, People Business Partner in the People & Culture (P&C) organization. 

In this highly strategic and collaborative role, you will partner directly with our Americas Sales - Go-To-Market (GTM) organization to drive organizational scaling, navigate complex employee relations, and execute business strategy. You will think steps ahead, providing predictive thought leadership and clear, data-driven analysis to align people initiatives with broader organizational goals.

What you’ll do (Role Expectations)

• Own and execute key strategic workstreams and pillars within the P&C strategy for the Americas Sales - GTM organization
• Proactively manage and support complex employee relations cases, identifying and mitigating organizational risks 
• Partner with GTM leadership to articulate the business impact behind people programs, clearly connecting the dots across the what, why, and how 
• Analyze diverse people data sets to uncover predictive insights and deliver proactive recommendations that enhance organizational effectiveness
• Navigate fluidly between high-level organizational strategy and targeted execution, ensuring smooth scaling during major programmatic shifts

Who You Are (Success Profile)

• You act like an owner. You operate with a high degree of autonomy, taking full accountability for your assigned workstreams and consistently delivering strategic outcomes balancing the need for context and scale
• You champion simplicity. You are a precise communicator and critical thinker who excels at distilling complex organizational opportunities into clear, actionable plans and transparent rationales.
• You think at scale. You seamlessly connect your daily initiatives to broader company goals, designing sustainable processes that support a rapidly evolving, high-growth GTM organization.
• You thrive in ambiguity. You comfortably navigate fluid situations, confidently predicting organizational needs and building structured paths forward where none exist.
• You are data-driven. You use advanced metrics and analytics to uncover deep organizational truths, moving past assumptions to provide high-impact input to senior leadership.

What We’re Looking for (Minimum Qualifications)

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
• Extensive human resources experience supporting full employee lifecycle processes and strategic business partnering within a fast-paced, high-growth enterprise
• Proven track record of autonomously managing complex employee relations cases and providing proactive coaching to people managers and executive leadership
• Demonstrated experience fully owning, executing, and delivering high-impact strategic HR workstreams or pillars with full accountability
• Strong background collaborating within a matrixed global environment, specifically supporting Sales or Go-To-Market functional organizations

What Will Make You Stand Out (Preferred Qualifications)

• Experience leveraging AI capabilities for HR use cases, including automated support insights, predictive workforce analytics, or workflow automation
• Demonstrated ability to think multiple steps ahead to predict organizational risks and deliver proactive, executive-ready insights
• Advanced degree in Human Resources, Business Administration (MBA), or a related functional field

#LI-Hybrid #LI-RL2

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$127,400—$182,000 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler's hybrid working model and benefits  here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.