Key Account Manager

Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.

The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Purpose of The Role: N/A

What You’ll Do: (Maximum 10 points)

Roles and Responsibilities

1. Sales and Services

• To lead sales team to achieve both individual and team target.
• To do sales analysis and monitor Trade Representative
• To co-ordinate with other division to minimize problem bill and credit note
• To create relationship with customers

2. Marketing Aspects

• To evaluate marketing promotion results and recommend for alternative ways for improvement.
• To acquire market information concerning competitors and market situation
• To collect market information as required by superior or principal.
• To visit customers in order to update customer status and market situation.

3. Coaching and Development

• To coach Trade Representatives to work properly and monitor their performance to conform ZP and principal policy
• To follow up staffs to comply with company code of conduct and sales & marketing guidelines in the same direction.
• To accompany with the Trade Representatives in field for coaching purpose
• To develop and support Trade Representatives to be professional for better career path.
• Able to suggest any improvement of work in general.
• Willing to be continuously developed by superior.

4. Document and Reporting

• Prepare and submit monthly itinerary and report on time.
• Respond to feedback sheet and problem bill report.
• Prepare documents as required by superior or principal.

5. Other tasks as assigned by superior or principal

Must-Have: (Maximum 4 points)

• Bachelor’s degree in any fields
• At least 4 years’ experience in CHC/OTC pharmaceutical market
• Possess leadership skills, creative and good communication.
• Fair/Good command in English.
• Computer literacy e.g. Microsoft Office

What We Offer:

• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
• As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
• Our Total Rewards program is designed to support your overall well-being in every