Supervisor - QA Compliance

Zuellig Pharmais a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.

The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Roles and Responsibilities:

1. Execute Quality Plan

• Lead the day-to-day execution of the shopfloor Quality Plan, overseeing routine quality checks, shopfloor monitoring, and compliance verification across all operational shifts to ensure strict alignment with QMS standards and GxP requirements.

2. Manage Quality Compliance Requirements for GxP Changes

• Review and verify quality compliance requirements for shopfloor GxP changes by reviewing change.
• Facilitate change impact assessments with operational teams, verify Client notifications according to agreed quality agreements, and track pre- and post-implementation activities.

3. Manage CAPA Planning and Drive Action Completion for Deviations and Quality Near Misses

• Oversee the CAPA workflow for shopfloor deviations and Quality Near Misses.
• Facilitate root cause analysis sessions with operational supervisors, construct practical action plans, and actively drive action owners toward timely completion while gathering objective evidence.

4. Client Engagement

• Act as a primary shopfloor quality liaison for clients during site visits, person-in-plant presence, client audits, and operational quality reviews.
• Communicate transparently regarding deviation status, change controls, and quality performance on the floor.

5. Continuous Improvement

• Champion, support or lead quality improvement initiatives

6. Quality Culture

• Drive the daily alignment of shopfloor with corporate standards through hands-on guidance, continuous feedback loops, and cultivating an open, collaborative team environment.

7. Training

• Conducts routine quality process inspections and practical competency assessments to verify that shopfloor personnel are competent on the GxP requirement.

Minimum Qualifications:

• Bachelor's Degree in any field of science and technology.
• Minimum 2-3 years experiences in quality system and background
• Good interpersonal and organizational skills, team player with service-oriented attitude
• Have an experience in pharmaceutical business, Food business or related industries is preferable
• Good knowledge or adequate training in Good Manufacturing Practices and/or Good Storage and Distribution Practices.
• High sense of responsibility, willing to learn, self-motivated.
• Good communication skills, both oral and written, both Thai and English.
• Good computer skill is a must

What We Offer:

• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
• As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
• Our Total Rewards program is designed to support your overall well-being in every aspect.