Intercom
intercom.com
Intercom is a customer service software company founded in Dublin in 2011 that began as a messenger embedded in web products and has rebuilt itself around artificial intelligence support agents. Its Fin agent resolves customer questions autonomously from a company's own help content and is priced per resolution rather than per seat, which is an unusual model for the category, and it sits alongside a help desk, knowledge base and proactive messaging tools for human teams. Headquartered in San Francisco with a large engineering presence in Dublin, the company is privately held and competes with Zendesk, Salesforce and the newer artificial intelligence support vendors.
Des Traynor · Co-founder and Chief Strategy Officer · decision-maker
Eoghan McCabe · Co-founder and Chief Executive Officer · decision-maker
Ciaran Lee · Co-founder · founder
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Likely inactiveVerified live · 1 hour ago
2 years ago
Long shot · 8%
Staff Product Engineer
≈ $129k – $273k per year (Estimated) · Staff+ · 2+ years exp · Hybrid (Dublin, Ireland) · Staff
Ruby
Perl
Python
AI/ML
AI Agents
DevOps
CI/CD
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Likely inactiveVerified live · 1 hour ago
2 years ago
Long shot · 8%
Senior Product Engineer
≈ $112k – $225k per year (Estimated) · Senior · 5+ years exp · Hybrid (Dublin, Ireland) · PhD · Senior
Ruby
JavaScript
Python
AI/ML
Agentforce
Machine Learning
AI Agents
DevOps
AWS
Management
Intercom
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Likely inactiveVerified live · 1 hour ago
2 years ago
Long shot · 8%
Senior Product Engineer, AI
≈ $118k – $229k per year (Estimated) · Senior · 5+ years exp · Hybrid (Dublin, Ireland, London, United Kingdom) · Bachelor's Degree · Senior
Ruby
JavaScript
Python
AI/ML
Agentforce
Machine Learning
AI Agents
Management
Intercom
Apply
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