Ncontracts is a leading provider of integrated risk management and compliance software designed specifically for financial institutions. Headquartered in Nashville, Tennessee, the enterprise delivers solutions covering vendor management, regulatory compliance, cybersecurity, and audit oversight. By combining SaaS technology with expert advisory services, the company helps thousands of banks, credit unions, and fintechs streamline operations and navigate complex regulatory environments.
HQ: Nashville, United States • Financial Services
$45k – $55k per year • Junior • 3+ years exp • Remote (United States) • PhD • Full-Time • Junior
Jira
Marketing
Salesforce
Salesforce is a global leader in cloud-based customer relationship management (CRM) software, helping businesses connect with their customers in a whole new way. Its comprehensive Customer 360 platform provides integrated applications for sales, customer service, marketing automation, e-commerce, and analytics.
HQ: San Francisco, United States • Software • Information Technology • Sales & Marketing • Media & Entertainment • AI Agents • Commerce • Books • Professional Services • Artificial Intelligence • Marketplaces • Marketing Automation • Cloud Computing • Customer Relationship Management (CRM) • 1001-5000 employees
$99k – $150k per year • Senior • 5+ years exp • Washington • Remote (United States) • Bachelor's Degree • Full-Time • Senior
JavaScript
AI/ML
Agentforce
AI Agents
Marketing
HubSpot
Marketo
Salesforce
≈ $18k – $47k per year (Estimated) • Junior • Japan • Remote (Japan) • PhD • Full-Time • Junior • Japanese: C1
JavaScript
SQL
C#
C#
.NET
AI/ML
AI Agents
Agentforce
Marketing
Salesforce
Staff every open shift with vetted professionals, on demand. Trusted by 5.2K+ workplaces across healthcare, education, and dental.
San Francisco • 501-1000 employees • Est. 2016
≈ $65k – $153k per year (Estimated) • Remote (United States) • Full-Time • English: B2
SQL
Databases
Snowflake
DevOps
Datadog
Marketing
Zendesk
QA
Sentry
Headquartered in San Jose, California, BellSoft is a software company specializing in enterprise Java runtime environments and OpenJDK solutions. The company is best known for developing Liberica JDK, a secure and cloud-optimized OpenJDK distribution, alongside complementary tools like Liberica Native Image Kit and Alpaquita Linux, a lightweight container operating system designed for Java applications.
HQ: San Jose, United States • Operating Systems
Almaty • Remote (EAEU) • Bachelor's Degree • English: B1
Bash
Java
Java
OpenJDK
Spring Framework
DevOps
Git
SLI/SLO/SLA
VMWare
GitLab is a comprehensive, open-source DevSecOps platform that enables software teams to manage the entire software development lifecycle within a single application. It streamlines operations by offering integrated tools for source code management, continuous integration and deployment (CI/CD), security testing, and project planning. By consolidating the entire pipeline into one continuous workflow, it helps engineering teams accelerate code delivery, improve collaboration, and maintain strict security compliance.
HQ: San Francisco, United States • Information Technology • Cybersecurity • DevSecOps • DevOps • 1001-5000 employees • Est. 2011
≈ $48k – $104k per year (Estimated) • Equity • Middle • Remote (United Kingdom) • PhD • Full-Time • Middle
Bash
Ruby
Ruby
Ruby on Rails
DevOps
CI/CD
Git
Kubernetes
GitLab
Management
Slack
Marketing
Zendesk
≈ $64k – $150k per year (Estimated) • Equity • Remote (United States) • PhD • Full-Time
Bash
Ruby
Ruby
Ruby on Rails
AI/ML
LLM
DevOps
CI/CD
Git
Kubernetes
OpenShift
GitLab
Cybersecurity
FedRAMP
≈ $64k – $150k per year (Estimated) • Equity • Remote (United States) • PhD • Full-Time
General Dynamics Information Technology (GDIT) is a leading technology integrator providing enterprise IT, artificial intelligence, and cloud solutions primarily to government, defense, and intelligence agencies. The company specializes in modernizing complex digital infrastructure, strengthening cybersecurity frameworks, and managing mission-critical systems for public sector clients. Operating as a business unit of defense giant General Dynamics, it plays a key role in driving digital transformation across national security, healthcare, and civil agency operations.
HQ: Falls Church, United States • Military • Government • Information Technology • 1001-5000 employees
$82k – $111k per year • Middle • 4+ years exp • United States • Remote (United States) • Bachelor's Degree • Full-Time • Middle
Genpact is a global professional services, technology, and business process transformation firm headquartered in New York City. Originally founded in 1997 as a business unit within General Electric (GE) and spun off as an independent public company in 2005 (NYSE: G), Genpact runs and transforms complex operations for hundreds of Fortune 500 enterprises.
HQ: New York, United States • Software • Professional Services • Artificial Intelligence • Business Process Automation (BPA) • 1001-5000 employees • Est. 1997
Phoenix • Remote (India) • Bachelor's Degree • Full-Time
≈ $10k – $22k per year (Estimated) • Middle • 3+ years exp • Phoenix • Remote (India) • Bachelor's Degree • Full-Time • Middle
AI Agents
Edge AI
DevOps
Incident Management
HostPapa is a Canadian hosting company founded in 2006 and headquartered in Burlington, Ontario. It provides domains, web hosting and cloud services to small businesses. The company serves customers in dozens of countries.
HQ: Burlington, Canada • Content Creation • Web Hosting • Internet Services • 51-200 employees • Est. 2006
Remote (Canada) • English
PowerShell
Python
DevOps
AWS
CI/CD
GCP
The first and only organization focused on scaling tech nonprofits. Our portfolio has impacted 415M lives and raised $1.4B in follow-on funding.
Design & Creative • Artificial Intelligence • Financial Services • 51-200 employees • Est. 2014
$83k – $115k per year • Remote (United States)
JavaScript
Python
TypeScript
Databases
Apache Kafka
ElasticSearch
PostgreSQL
RabbitMQ
Frontend
React.js
Docusaurus
DevOps
AWS
Docker
GCP
Kubernetes
Terraform
GitHub
Management
Slack
Jira
Triple Whale is an e-commerce analytics, attribution, and data platform headquartered in Columbus, Ohio. Founded in 2021, the company provides direct-to-consumer (DTC) brands and Shopify merchants with a centralized operating dashboard that unifies data across ad channels, storefronts, and operational tools. Leveraging a proprietary first-party pixel (Triple Pixel), multi-touch attribution modeling, and an integrated AI assistant ("Moby"), Triple Whale enables e-commerce brands to track real-time profitability, optimize marketing spend, analyze ad creative performance, and aggregate customer lifetime value (LTV) metrics.
HQ: Columbus, United States • LLM & Generative AI • Artificial Intelligence • Data & Analytics • Est. 2021
$65k – $80k per year • Middle • 3+ years exp • Remote (United States) • Middle
SQL
AI/ML
Copilot
LLM
Management
Jira
Marketing
HubSpot
E. ON is a leading energy solutions provider, actively involved in completing significant financial agreements such as a ¥16 billion Yen private placement maturing in 2030. The company is particularly focused on the energy sector in Germany, with efforts directed towards boosting the hydrogen economy. Additionally, E. ON is collaborating with companies like Mercedes-Benz to redefine the electric vehicle landscape in Central and Eastern Europe, demonstrating its commitment to innovative energy solutions and infrastructure development.
San Francisco • Chicago • Toronto • Washington • New York
≈ $80k – $158k per year (Estimated) • Equity • Senior • 5+ years exp • Remote (United States) • Senior
JavaScript
Python
Frontend
GraphQL
DevOps
AWS
Azure
GCP
Incident Management
Rest API
IAM
Storyblok is a headless content management system (CMS) that provides a modular, visual editor designed for developers and content creators alike. Headquartered in Linz, Austria, the company enables teams to build and manage digital experiences across websites, mobile apps, and e-commerce platforms using API-first technology. By decoupling backend content management from the frontend presentation layer, it helps businesses publish content faster and maintain a scalable digital footprint globally.
HQ: Linz, Austria • Web Development • Content Management Systems (CMS) • Software
≈ $62k – $127k per year (Estimated) • Equity • Middle • 3+ years exp • Remote (Colombia, Costa Rica) • Bachelor's Degree • Middle • English: C1
JavaScript
TypeScript
Frontend
GraphQL
Next.js
Nuxt.js
React.js
Vue.js
DevOps
SLI/SLO/SLA
AI tools for documentation, collaboration, and design—built for architects and engineers.
Berlin • New York • London • Document Management • Architecture • Artificial Intelligence • 51-200 employees
$70k – $93k per year • Equity 0.1–0.5% • Senior • 6+ years exp • Berlin • Remote (United States, Germany) • Full-Time • Senior
JavaScript
Python
SQL
TypeScript
Python
FastAPI
Pydantic
SQLAlchemy
Databases
PostgreSQL
Redis
Mobile
Expo
React Native
DevOps
AWS
Azure
CI/CD
SLI/SLO/SLA
Terraform
Mitsubishi UFJ Financial Group (MUFG) is one of Japan's largest financial services holding companies and one of the premier global banking groups. The enterprise provides a broad range of services, including commercial banking, trust banking, securities, credit cards, and asset management to retail, corporate, and institutional clients.
HQ: Tokyo, Japan • Asset Management • Financial Services • Banking • 1001-5000 employees • Est. 1900
$94k – $158k per year • Executive • 1+ year exp • New York • Remote (United States) • Bachelor's Degree • Full-Time • Architect
SupportYourApp is an international customer support outsourcing company headquartered in Wilmington, Delaware, with a strong operational presence in Ukraine and across Europe. Founded in 2010, the company provides 24/7 multi-channel, multilingual customer service, technical support, and desk solutions tailored primarily for tech startups, SaaS providers, and global enterprises. Through secure, ISO-certified practices and AI-enhanced workflows, the firm enables growing businesses to scale their user engagement and retention globally.
HQ: Kyiv, Ukraine • Professional Services • IT Outsourcing • Technical Support • Est. 2010
Junior • 1+ year exp • Remote (Romania) • Contractor • Junior • French: B2 • English: B2
≈ $24k – $66k per year (Estimated) • Junior • 1+ year exp • Remote (Poland) • Contractor • Junior • French: B2 • English: B2
Junior • 1+ year exp • Remote (Bulgaria) • Contractor • Junior • French: B2
Proofpoint is an enterprise cybersecurity and compliance company specializing in human-centric security solutions. Headquartered in Sunnyvale, California (and operating as a portfolio company of Thoma Bravo), the firm provides threat protection, information protection, identity threat defense, and cloud security platforms designed to mitigate risks targeting employees, email systems, and corporate data assets.
HQ: Sunnyvale, United States • Information Security • Cybersecurity • Email Security • 1001-5000 employees
$68k – $99k per year • Middle • 3+ years exp • Draper • Remote (United States) • Bachelor's Degree • Full-Time • Middle • English: B2
AI Agents
Management
Jira
$136k – $214k per year • Staff+ • 10+ years exp • Washington • Remote (United States) • Full-Time • Staff
AI Agents
Model Context Protocol
Marketing
Salesforce
QAD is an international integrated business software company. The company provides enterprise resource management software solutions for businesses across a variety of industries, such as automotive, consumer product, food and beverage, technology...
HQ: Santa Barbara, United States • Manufacturing • Software • Enterprise Resource Planning (ERP)
$25k – $27k per year • Middle • 4+ years exp • Guadalajara • Remote (Mexico) • Bachelor's Degree • Full-Time • Middle • English
$35k – $43k per year • Senior • 3+ years exp • Guadalajara • Remote (Mexico) • Full-Time • Middle • English
C++
SQL
Databases
Oracle
AI/ML
AI Agents
≈ $28k – $62k per year (Estimated) • Middle • 4+ years exp • Mexico City • Remote (Mexico) • Bachelor's Degree • Full-Time • Middle
Nash is a logistics software company that provides a delivery orchestration and digital infrastructure platform for local, last-mile commerce. Headquartered in San Francisco, California, the platform connects enterprise retailers, marketplaces, and service businesses to an extensive network of third-party delivery providers, couriers, and internal fleets through a single API and management portal. Its platform features multi-carrier dispatch automation, real-time order tracking, route optimization, and AI-driven failover mechanisms designed to streamline last-mile delivery operations and lower fulfillment costs.
HQ: San Francisco, United States • Delivery • Transportation & Logistics • Logistics • 51-200 employees • Est. 2021
$75k – $95k per year • Remote (Australia) • Full-Time
Datadog
Grafana
New Relic
Marketing
Zendesk
$54k – $81k per year • Remote (United Kingdom) • Full-Time
Datadog
Grafana
New Relic
Marketing
Zendesk
Ping Identity is an American software company headquartered in Denver, Colorado, and founded in 2002. The company provides an enterprise-grade identity and access management platform that includes solutions for single sign-on, multi-factor authentication, directory services, and identity orchestration. Following its acquisition by Thoma Bravo and subsequent merger with ForgeRock, the organization serves thousands of global enterprises, including over half of the Fortune 100, across sectors like finance, healthcare, and government.
HQ: Denver, United States • Business Process Automation (BPA) • Software • Cybersecurity AI • Artificial Intelligence • Fraud Detection • Cloud Security • Cybersecurity • Identity Management • Est. 2002
$70k – $87k per year • Senior • 8+ years exp • Remote (United States) • Bachelor's Degree • Senior
AWS
Azure
GCP
Rest API
IAM
Cybersecurity
ISO 27001
Ping Identity
$80k – $100k per year • Senior • 5+ years exp • Denver • Remote (United States) • Visa sponsorship • Bachelor's Degree • Senior
JavaScript
SQL
Java
Java
Apache Tomcat
DevOps
AWS
Azure
Docker
GCP
Kubernetes
Cybersecurity
ISO 27001
Ping Identity
$80k – $100k per year • Senior • 5+ years exp • Remote (United States) • Bachelor's Degree • Senior
JavaScript
SQL
Java
Java
Apache Tomcat
DevOps
AWS
Azure
Docker
GCP
Kubernetes
Cybersecurity
ISO 27001
Ping Identity
Salary range
| Seniority |
Jobs |
25% |
Median |
75% |
| Junior |
25 |
$36K |
$55K |
$100K |
| Middle |
18 |
$81K |
$93K |
$115K |
| Senior |
30 |
$87K |
$100K |
$145K |
| All levels |
114 |
$66K |
$96K |
$133K |
Based only on the listings that state pay. Gross annual amounts, converted to USD so roles in different currencies stay comparable.
The market right now
Alion currently lists 414 open Remote Support Engineer jobs from 261 companies. 55 of them were posted or refreshed in the last seven days. 226 of the employers have posted something in the last three months, which is the pool worth watching if you are starting a search now. Every listing links straight to the employer, so you apply on their own board rather than through an intermediary.
What these roles pay
114 of these Remote Support Engineer jobs state pay directly. Across them the middle half of the market sits between $66K and $133K a year, with a median of $96K. By level, the median runs junior at $55K, middle at $93K, and senior at $100K. The step from junior to senior is worth about 1.8x on median pay. Figures are gross annual amounts converted to US dollars, so roles in different currencies stay comparable.
Where the work is
The largest concentrations of these roles are United States (28), Poland (20), Mexico (5), Brazil (5), and Ireland (5). 100% of the listings are fully remote, so a large part of this market is open to you regardless of where you live.
Who is hiring
The employers with the most open Remote Support Engineer jobs right now are Akamai (13), GitLab (10), SupportYourApp (9), Twilio (9), Pavago (7), and PNC Financial Services Group (6). Each company page on Alion carries its size, funding stage, tech stack and every other position it has open, so you can judge the employer before you spend an evening on the application.
What employers ask for
Reading across the current listings, the tools that come up most often are SQL (105), AWS (94), Azure (84), Python (84), Jira (69), Kubernetes (68), JavaScript (65), and SLI/SLO/SLA (64). The counts are how many of these openings name each one, which is a better guide to what is actually being hired for than a generic skills list.
Relocation, visas and equity
Of the current Remote Support Engineer jobs, 24 state visa sponsorship, 16 offer a relocation package, and 68 include equity. These are filters on the list above, so you can narrow it to the ones that make a move possible for you.
