Support Engineer Jobs in Boston

Support Engineer jobs in Boston hiring now at vetted startups and product companies on Alion, updated daily. Average salary around $113,460/year. Compare remote, hybrid and on-site positions with relocation and visa sponsorship. Browse and apply today.

Boston
AI/ML
Data Science
Backend
Frontend
Mobile
DevOps
Web3
Games
Hardware
Robotics
Security
QA
Executive
Networking
Product
Design
Analytics
Support
Enterprise Apps
Quantum

Harvard University

harvard.edu
Harvard University is a prestigious Ivy League private research institution based in Cambridge, Massachusetts, consistently ranked among the world's most influential universities. Founded in 1636, it is the oldest institution of higher learning in the United States and is renowned for its vast academic programs, rigorous research, and illustrious alumni. Today, the university continues to be a global leader in education and scholarship, maintaining a massive library system and an extensive network of specialized graduate and professional schools.
harvard.edu • HQ: Cambridge, United States • Education • Higher Education
HQ: Cambridge, United States • Education • Higher Education
Verified live · 1 hour ago 12 days ago

IT Support Associate II

$63k – $127k per year (Estimated) • Middle • 4+ years expIn office (Boston, United States) • Visa sponsorship • Bachelor's Degree • Full-Time • Middle
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NICE

nice.com
NICE is a global enterprise software leader that provides cloud and AI-driven solutions to optimize customer service, financial compliance, and public safety. Its flagship cloud platform empowers contact centers worldwide with advanced analytics and automation to deliver seamless, personalized customer experiences. Additionally, the company offers specialized solutions to help organizations prevent financial crime, manage risk, and maintain regulatory compliance.
nice.com • HQ: Ra'anana, Israel • Artificial Intelligence • 1001-5000 employees • Est. 1986
HQ: Ra'anana, Israel • Artificial Intelligence • 1001-5000 employees • Est. 1986
Verified live · 26 min ago 2 months ago

Principal AI-Driven Enterprise Support Engineer

$75k – $176k per year (Estimated) • Lead • Remote (United States) • Principal
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Akamai

akamai.com
Akamai is the cybersecurity and cloud computing company that powers and protects business online.
akamai.com • Singapore • Hong Kong • CDN • Cybersecurity • Cloud Computing • 1001-5000 employees
Singapore • Hong Kong • CDN • Cybersecurity • Cloud Computing • 1001-5000 employees
Top 25% payVerified live · 2 hours ago 12 days ago

Technical Support Engineer

$66k – $118k per year • Equity • Remote (United States) • Bachelor's Degree
Akamai
Ansible
Datadog
Docker
Grafana
Kubernetes
Cybersecurity
Zero Trust
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Top 25% payVerified live · 2 hours ago 15 days ago

Senior Technical Support Engineer - Cambridge, MA or Dallas, TX

$105k – $190k per year • Equity • Senior • Remote (United States) • Bachelor's Degree • Senior
Akamai
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Top 25% payVerified live · 2 hours ago 2 months ago

Product Support Engineer

$105k – $190k per year • Equity • Remote (United States)
Python
DevOps
Akamai
AWS
Azure
Docker
Kubernetes
Linode
VMWare
Cybersecurity
Wireshark
Zero Trust
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Rockwell Automation

rockwellautomation.com
Rockwell Automation is an American provider of industrial automation and digital transformation solutions headquartered in Milwaukee, Wisconsin, and founded in 1903. The company offers a broad portfolio of hardware and software products, including programmable logic controllers, human-machine interfaces, sensors, and industrial control systems under brands like Allen-Bradley and FactoryTalk. It operates globally across more than 100 countries, serving diverse sectors such as automotive, food and beverage, and energy through its focus on smart manufacturing and the Industrial Internet of Things.
rockwellautomation.com • HQ: Milwaukee, United States • Robotics • Business Process Automation (BPA) • Software • Industrial Hardware • Hardware • Industrial IoT (IIoT) • Industrial Automation • Manufacturing • 1001-5000 employees • Est. 1903
HQ: Milwaukee, United States • Robotics • Business Process Automation (BPA) • Software • Industrial Hardware • Hardware • Industrial IoT (IIoT) • Industrial Automation • Manufacturing • 1001-5000 employees • Est. 1903
Verified live · 2 hours ago 12 days ago

Deployment Support Technician- Robotics

$51k per year • Junior • 2+ years expDallasNashville • Remote (United States) • High School Diploma • Full-Time • Junior
Ubuntu
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State Street

statestreet.com
State Street is a major American financial services and bank holding company headquartered in Boston, Massachusetts. As one of the world's largest custodian banks and asset managers, it provides comprehensive asset servicing, fund administration, foreign exchange, and investment management through its State Street Global Advisors division.
statestreet.com • HQ: Boston, United States • Financial Services • Banking • Asset Management • 1001-5000 employees
HQ: Boston, United States • Financial Services • Banking • Asset Management • 1001-5000 employees
$72k – $128k per year (Estimated) • Executive • 12+ years expIn office (Boston, United States) • Full-Time • Staff
Python
SQL
Databases
Amazon Aurora
Amazon Redshift
PostgreSQL
Snowflake
DevOps
Amazon EC2
Ansible
AWS
AWS Lambda
Grafana
Incident Management
Kibana
Terraform
Amazon CloudWatch
Amazon Kinesis
Amazon S3
IAM
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Airbnb

airbnb.com
Airbnb is an American technology company that operates a global online marketplace for short-term and long-term homestays, vacation rentals, and local experiences. Founded in 2008 and headquartered in San Francisco, the platform connects property hosts with travelers across more than 220 countries and regions. Operating on an asset-light, peer-to-peer business model, the company facilitates search, secure payment processing, identity verification, and customer support for millions of guest arrivals worldwide.
airbnb.com • HQ: San Francisco, United States • Commerce • Travel & Tourism • Online Rental Platforms • Vacation Rentals • 1001-5000 employees • Est. 2008
HQ: San Francisco, United States • Commerce • Travel & Tourism • Online Rental Platforms • Vacation Rentals • 1001-5000 employees • Est. 2008
$82k – $161k per year (Estimated) • Senior • 6+ years exp • Remote (United States) • Bachelor's Degree • Senior
JavaScript
Kotlin
TypeScript
AI/ML
AWS Bedrock AgentCore
Frontend
GraphQL
React.js
Web Components
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Open 262 daysVerified live · 13 min ago 9 months ago

Staff Software Engineer, Community Support Engineering

$106k – $199k per year (Estimated) • Staff+ • 9+ years exp • Remote (United States) • Bachelor's Degree • Staff
LLM
Prompt Engineering
RAG
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Sureify

sureify.com
Sureify's mission is to modernize the life insurance and annuity industry by helping carriers acquire, service, and engage their customers with one digital, low-code, enterprise platform - Lifetime.
sureify.com • Hyderabad • Financial Services • Insurance
Hyderabad • Financial Services • Insurance
Open 96 daysVerified live · 1 day ago 4 months ago

Technical Support Analyst

$66k per year • Junior • 2+ years exp • Remote (United States) • Bachelor's Degree • Junior
SQL
DevOps
New Relic
Management
Confluence
Jira
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Motive

gomotive.com
Motive (formerly KeepTruckin) is an AI-powered fleet management and operations company that provides automated hardware and software solutions for physical economy businesses. Its platform combines dashcams, telematics, GPS tracking, and AI driver safety features to help fleet managers monitor vehicles, optimize fuel usage, and improve driver performance. By automating regulatory compliance and field operations, the firm enables transport, logistics, and construction organizations to reduce operational costs and enhance road safety.
gomotive.com • New York • Islamabad • Lahore • Mexico City • Nashville • Information Technology • Transportation & Logistics • Internet of Things • Fleet Management • 201-500 employees
New York • Islamabad • Lahore • Mexico City • Nashville • Information Technology • Transportation & Logistics • Internet of Things • Fleet Management • 201-500 employees
Verified live · 1 hour ago 12 days ago

Senior Technical Support Engineer - Spanish

Senior • 2+ years exp • Remote (Pakistan, United States) • Senior • Spanish
Python
SQL
Management
Jira
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Open 277 daysVerified live · 1 hour ago 10 months ago

Senior Manager, Technical Support Engineering

Senior • 6+ years expIslamabad • Remote (Pakistan, United States) • Bachelor's Degree • Senior
SLI/SLO/SLA
Analytics
Tableau
Management
Confluence
Jira
Marketing
Salesforce
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Open 1098 daysVerified live · 1 hour ago 3 years ago

Senior Technical Support Engineer

Senior • Islamabad • Remote (Pakistan, United States) • Bachelor's Degree • Senior
C#
C++
Python
Ruby
SQL
DevOps
AWS
Datadog
Grafana
Amazon CloudWatch
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Simbe Robotics

simberobotics.com
Simbe combines shelf-scanning robots, fixed sensors, and RFID in one platform, giving retailers accurate inventory, pricing, and shelf data in real time.
simberobotics.com • HQ: San Francisco, United States • Retail & Shop Systems • Robotics • Retail & Commercial Robotics • 51-200 employees
HQ: San Francisco, United States • Retail & Shop Systems • Robotics • Retail & Commercial Robotics • 51-200 employees
$72k – $84k per year • Remote (United States) • Bachelor's Degree • Contractor
Python
SQL
AI/ML
Multimodal AI
Computer Vision
Management
Jira
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Pipe17

pipe17.com
Pipe17 pairs AI-native connectivity & enterprise-grade order management capabilities in one. Speed, simplicity, and scale from day one.
pipe17.com • Seattle • London • Supply Chain • Commerce • Software
Seattle • London • Supply Chain • Commerce • Software
Open 698 daysVerified live · 8 hours ago 2 years ago

LATAM/Americas L2 Technical Support Engineer

$44k – $97k per year (Estimated) • Junior • 2+ years exp • Remote (United States, Canada) • Bachelor's Degree • Junior
PHP
PHP
WooCommerce
AI/ML
AI Agents
Model Context Protocol
DevOps
Datadog
GitHub
Management
Zapier
QA
Postman
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Disher

disher.com
DISHER is a solutions-focused company with over 20 years of experience in making a positive difference through engineering and product development. They offer a range of services including electronics, manufacturing technology, business consulting, and talent solutions with a human-centered and innovative approach. DISHER specializes in solving complex problems with cross-functional teamwork, providing top engineering and technical talent to advance projects.
disher.com • Grand Rapids • London • Knoxville • Indianapolis • Atlanta • Science & Engineering • Manufacturing • Professional Services
Grand Rapids • London • Knoxville • Indianapolis • Atlanta • Science & Engineering • Manufacturing • Professional Services
$55k – $106k per year (Estimated) • Junior • 2+ years expUnited States • Remote (United States) • Bachelor's Degree • Full-Time • Junior
SQL
Marketing
HubSpot
Salesforce
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Reputation

reputation.com
Reputation is a customer experience software company headquartered in Redwood City, California, and founded in 2006. The company aggregates reviews, survey responses, social posts, and business listings into a single reputation score, then routes issues to the local teams that can fix them. It sells mainly to multi-location businesses in automotive, healthcare, hospitality, and property management, where individual branch ratings drive footfall.
reputation.com • HQ: Redwood City, United States • Natural Language Processing • Social Media Marketing • Customer Analytics • Data & Analytics • Market Research • Sales & Marketing • Artificial Intelligence • Est. 2006
HQ: Redwood City, United States • Natural Language Processing • Social Media Marketing • Customer Analytics • Data & Analytics • Market Research • Sales & Marketing • Artificial Intelligence • Est. 2006
$79k – $156k per year (Estimated) • Senior • 8+ years expUnited States • Remote (United States) • Bachelor's Degree • Full-Time • Senior
Salesforce
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Freelancelatinamerica

freelancelatinamerica.com
freelancelatinamerica.com • Panama • Maracaibo • Professional Services • IT Outsourcing • Human Resources
Panama • Maracaibo • Professional Services • IT Outsourcing • Human Resources
Verified live · 1 day ago 15 days ago

IT Support Level 1

Remote (United States, Canada, Argentina, Colombia, Mexico) • Spanish: C1
AWS
Windows Server
Management
Google Workspace
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Verified live · 1 day ago 2 months ago

IT Support Level 3

Remote (United States, Canada, Argentina, Brazil, Colombia) • Full-Time
AWS
Windows Server
Cybersecurity
SentinelOne
Sophos
Management
Google Workspace
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Affinipay

affinipay.com
Affinipay is a leading provider of payment processing and financial management solutions for the legal, accounting, and recruiting industries. We offer a comprehensive suite of products and services designed to streamline your financial operations and help you achieve your business goals. Our mission is to help our clients succeed by providing them with the tools and resources they need to make informed financial decisions.
affinipay.com • San Diego • Brno • FinTech • Financial Services • Payments • 5000+ employees
San Diego • Brno • FinTech • Financial Services • Payments • 5000+ employees
17 days ago

IT Support Specialist

$37k – $43k per year • Middle • 3+ years expBrno • Remote (Czech Republic, United States) • Full-Time • Middle • Czech: C1 (Optional)
PowerShell
AI/ML
LLM
RAG
Cybersecurity
Okta
Zero Trust
Zscaler
GDPR
SOC 2
Management
Google Workspace
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Affirm

affirm.com
Affirm is a U.S. fintech company founded in 2012 and headquartered in San Francisco. It offers buy now, pay later and installment payment products that let consumers split purchases into transparent, fixed payments. The company also provides merchant tools and a consumer app to support checkout financing and payment management.
affirm.com • HQ: San Francisco, United States • Financial Services • Lending • FinTech • 1001-5000 employees • Est. 2012
HQ: San Francisco, United States • Financial Services • Lending • FinTech • 1001-5000 employees • Est. 2012
Top 25% payVerified live · 2 hours ago 17 days ago

IT Support Administrator I

$80k – $100k per year • Equity • Junior • New York • Remote (United States) • Visa sponsorship • Junior
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True Zero Technologies

truezerotech.com
True Zero Technologies is a veteran-owned cybersecurity services firm based in Fairfax, Virginia, founded in 2018. The company provides a broad range of solutions including security engineering, cyber operations, threat intelligence, penetration testing, and managed security services. It operates as a strategic partner to major technology providers and serves federal, state, and commercial clients through various government contract vehicles.
truezerotech.com • HQ: Fairfax, United States • National Security • Government • IT Consulting • Information Technology • Penetration Testing • Threat Intelligence • Managed Security • Cybersecurity • Est. 2018
HQ: Fairfax, United States • National Security • Government • IT Consulting • Information Technology • Penetration Testing • Threat Intelligence • Managed Security • Cybersecurity • Est. 2018
Verified live · 1 day ago 17 days ago

Endpoint Engineer - AI Desktop Deployment (R-00193)

$63k – $148k per year (Estimated) • Remote (United States) • Bachelor's Degree • Full-Time
PowerShell
AI/ML
Copilot
DevOps
AWS
Cybersecurity
FedRAMP
Least Privilege
Microsoft Defender
Microsoft Entra ID
Zero Trust
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Symbotic

symbotic.com
Symbotic is a global provider of integrated supply network automation solutions for warehouses and distribution centers. Our Symbotic Employees build hardware and software solutions that will change the way the world distributes product from manu...
symbotic.com • HQ: Wilmington, United States • Warehousing • Robotics • Logistics & Warehouse Robotics • 1001-5000 employees
HQ: Wilmington, United States • Warehousing • Robotics • Logistics & Warehouse Robotics • 1001-5000 employees
Top 25% payVerified live · 2 days ago 18 days ago

Technical Support Escalations Manager (Nights)

$108k – $149k per year • Senior • 8+ years expUnited States • Remote (United States) • Full-Time • Staff
Incident Management
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Twilio

twilio.com
Twilio is a leading cloud communications platform that enables software developers to programmatically build, scale, and integrate real-time communication capabilities into applications via application programming interfaces (APIs). Headquartered in San Francisco, California, the company provides infrastructure for automated SMS messaging, voice calls, WhatsApp integration, video, and two-factor authentication without requiring traditional telecom hardware.
twilio.com • HQ: San Francisco, United States • Telecommunications • Software • Online Communication • 1001-5000 employees • Est. 2008
HQ: San Francisco, United States • Telecommunications • Software • Online Communication • 1001-5000 employees • Est. 2008
Verified live · 5 min ago 18 days ago

Staff, Escalation Manager

$106k – $133k per year • Equity • Staff+ • 2+ years exp • Remote (United States) • Staff
Twilio
DevOps
Incident Management
SLI/SLO/SLA
Analytics
Tableau
Management
Jira
Marketing
Zendesk
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$17k – $36k per year (Estimated) • Middle • 3+ years expIndia • Remote (United States, India) • Full-Time • Middle
Twilio
Management
Slack
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Axon Enterprise

axon.link
Axon Enterprise is a global leader in public safety technology, best known for developing TASER energy weapons, body-worn cameras, and digital evidence management software. Its cloud-based ecosystem enables law enforcement, first responders, and military personnel to collect, manage, and analyze operational data and video footage in real time. Driven by a mission to protect life and preserve truth, the company provides hardware, artificial intelligence, and software solutions designed to streamline emergency response and reduce violent conflict.
axon.link • HQ: Scottsdale, United States • Information Technology • 1001-5000 employees
HQ: Scottsdale, United States • Information Technology • 1001-5000 employees
Verified live · 11 min ago 20 days ago

IT Support Technician V

$81k – $175k per year (Estimated) • Senior • In office (Boston, United States) • Contractor • Senior
Node JS
JavaScript
Node JS
Commander.js
DevOps
Incident Management
SLI/SLO/SLA
Cybersecurity
Okta
Tanium
Management
Google Workspace
Slack
ServiceNow
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Socure

socure.com
Socure is a leading digital identity verification and fraud prevention platform that uses artificial intelligence and machine learning to verify consumer identities in real time. The company analyzes thousands of predictive data points - including biometrics, device intelligence, and email or phone attributes - to accurately authenticate individuals during online onboarding. By providing high accuracy rates across demographic groups, it enables financial institutions, digital healthcare providers, and online platforms to reduce fraud while streamlining user conversion.
socure.com • HQ: New York, United States • Artificial Intelligence • Fraud Detection • Identity Management • 501-1000 employees • Est. 2012
HQ: New York, United States • Artificial Intelligence • Fraud Detection • Identity Management • 501-1000 employees • Est. 2012
Top 25% payVerified live · 2 hours ago 3 months ago

Technical Support Engineer

$90k – $115k per year • Middle • 3+ years exp • Remote (United States) • Bachelor's Degree • Full-Time • Middle
SQL
AI/ML
AI Agents
ChatGPT
Claude
Copilot
Cursor
LLM
DevOps
GitHub
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Support Engineer Jobs in Boston
Frequently asked questions
How many Support Engineer jobs in Boston are available on Alion?
There are currently 15 active listings from 15 hiring companies on Alion, refreshed daily.
What salary do Support Engineer jobs in Boston pay?
The average salary is around $113,460 per year based on the current listings.
Are remote options available for Support Engineer jobs in Boston?
Yes, many of these roles offer remote or hybrid work, and you can filter listings by remote, relocation and visa sponsorship.
How do I apply for Support Engineer jobs in Boston?
Open any listing on Alion and apply directly with the employer through the provided link - no lengthy sign-up required.