Support Engineer Jobs in Shanghai

Support Engineer jobs in Shanghai hiring now at vetted startups and product companies on Alion, updated daily. Compare remote, hybrid and on-site positions with relocation and visa sponsorship. Browse and apply today.

You searched for “Support Engineer Jobs in Shanghai”, so this list shows: Support Engineer roles · an office in Shanghai · known staffing agencies left out. Adjust the filters

Shanghai
AI/ML
Software
Data
Security
DevOps & Cloud
Leadership
Product
Design
Fintech
Hardware & Chips
Defense
Aerospace
Biotech
Energy
Robotics
Automotive
MedTech
Science

Amazon

amazon.com
amazon.com • HQ: Seattle, United States • Robotics AI • Logistics & Warehouse Robotics • Video Production • Developer Tools • Advertising • Logistics • Streaming & OTT Platforms • Cloud Platforms (IaaS & PaaS) • Marketplaces • 1-10 employees • Est. 1994 • Trust B • Hiring 15470, 1132 new
HQ: Seattle, United States • Robotics AI • Logistics & Warehouse Robotics • Video Production • Developer Tools • Advertising • Logistics • Streaming & OTT Platforms • Cloud Platforms (IaaS & PaaS) • Marketplaces • 1-10 employees • Est. 1994 • Trust B • Hiring 15470, 1132 new
Amazon is an American technology and retail conglomerate founded by Jeff Bezos in 1994 as an online bookstore and headquartered in Seattle, Washington. It operates the world's largest online marketplace together with a global logistics network, physical grocery stores and a third-party seller platform that accounts for most units sold. Amazon Web Services, launched in 2006, is the leading public cloud provider and generates the majority of the group's operating profit, while advertising, Prime Video, Alexa devices and Kuiper satellite broadband round out the business.
Jeff Bezos · Founder & Executive Chairman · decision-maker
Scott McMillan · Executive Officer · decision-maker
Emily Austin · Executive Officer · decision-maker
Joel Wallenstrom · Executive Officer, Director · decision-maker
Careers mailbox is known
Verified live · 1 hour ago 2 days ago Likely open · 63%

Robotic Support Engineer, RIVR

Junior • 2+ years exp • In office (Shanghai, China) • Bachelor's Degree • Full-Time • Junior
Apply
Verified live · 1 hour ago 24 days ago Fading · 27%

API Support Engineer , Developer Support Engineering

≈ $23k – $53k per year (Estimated) • Middle • 3+ years exp • Hybrid (Shanghai, China) • Full-Time • Middle
Ruby
Perl
SQL
Python
DevOps
Rest API
AWS
Apply

Checkout.com

checkout.com
checkout.com • HQ: London, United Kingdom • Payment Processing & Gateways • 1001-5000 employees • Est. 2012 • Trust A • Hiring 130, 22 new
HQ: London, United Kingdom • Payment Processing & Gateways • 1001-5000 employees • Est. 2012 • Trust A • Hiring 130, 22 new
Checkout.com is a British payments company founded in 2012 that processes card and alternative payments for large digital merchants, and it competes by building its own connections to schemes and acquirers rather than reselling another processor's infrastructure. That vertical integration is the basis of its pitch on authorisation rates: a payment that fails for a technical reason is lost revenue, and controlling the whole path lets it retry and route more intelligently. Headquartered in London, it works with merchants including Netflix, Sony and eBay, and it has expanded into stablecoin settlement alongside conventional card processing.
Guillaume Pousaz · Founder and Chief Executive Officer · decision-maker
No careers mailbox known
Verified live · 2 hours ago 4 days ago Hiring now · 90%

Analyst I, Merchant Product Support

Junior • 2+ years exp • Hybrid (Shanghai, China) • Full-Time • Junior
SQL
Apply

Apple

apple.com
apple.com • HQ: Cupertino, United States • Smartwatches & Fitness Trackers • Operating Systems • Tablets • Laptops • Smartphones • 5000+ employees • Est. 1976 • Trust A • Hiring 3693, 352 new
HQ: Cupertino, United States • Smartwatches & Fitness Trackers • Operating Systems • Tablets • Laptops • Smartphones • 5000+ employees • Est. 1976 • Trust A • Hiring 3693, 352 new
Apple is an American multinational technology company founded in 1976 by Steve Jobs, Steve Wozniak and Ronald Wayne, and headquartered in Cupertino, California. It designs and sells consumer hardware including the iPhone, Mac, iPad, Apple Watch, AirPods and Vision Pro, together with the operating systems and silicon that run them. A growing services division built around the App Store, iCloud, Apple Music, Apple TV+ and Apple Pay now contributes a large share of profit, making Apple one of the most valuable companies in the world.
Sabih Khan · Chief Operating Officer · decision-maker
Kevan Parekh · Chief Financial Officer · decision-maker
Tim Cook · Chief Executive Officer · decision-maker
Steve Wozniak · Co-Founder · founder
No careers mailbox known
Verified live · 1 hour ago 5 days ago Hiring now · 99%

Software Application Support Engineer, Retail Store Operations & Support

≈ $38k – $100k per year (Estimated) • Senior • 8+ years exp • In office (Shanghai, China) • Bachelor's Degree • Staff • Chinese • English
Scala
Java
SQL
Databases
Cassandra
DevOps
Splunk
AWS
Apply
Verified live · 1 hour ago 6 days ago Hiring now · 99%

Retail Online Production Support Analyst

≈ $31k – $73k per year (Estimated) • Middle • 3+ years exp • In office (Shanghai, China) • Middle
TensorFlow
PyTorch
Machine Learning
Analytics
ETL/ELT
Management
ITSM
ServiceNow
ITIL
Apply

NIO

nio.com
nio.com • HQ: Shanghai, China • 1001-5000 employees • Est. 2014 • Trust A • Hiring 297, 17 new
HQ: Shanghai, China • 1001-5000 employees • Est. 2014 • Trust A • Hiring 297, 17 new
NIO designs premium electric vehicles with an extensive battery swapping network. Its cars include a proprietary digital assistant and advanced driver assistance system. The company operates member lounges and services across China and parts of Europe.
No named decision-maker yet.
Careers mailbox is known
Verified live · 1 hour ago 5 days ago Hiring now · 90%

技术支持资深工程师

≈ $23k – $62k per year (Estimated) • Senior • 5+ years exp • In office (Shanghai, China) • Full-Time • Senior • Chinese: C1
Apply
se.com • HQ: Rueil-Malmaison, France • Electrical Equipment & Cables • Industrial Automation • Energy Management • 5000+ employees • Est. 1836 • Trust B • Hiring 2197, 251 new
HQ: Rueil-Malmaison, France • Electrical Equipment & Cables • Industrial Automation • Energy Management • 5000+ employees • Est. 1836 • Trust B • Hiring 2197, 251 new
Headquartered in Rueil-Malmaison, France, Schneider Electric is a global leader in energy management and industrial automation. The company offers an extensive portfolio of connected hardware, software, and services designed to optimize efficiency across homes, buildings, data centers, and industrial infrastructure. Through digital transformation and smart grid technologies, the organization helps businesses and consumers achieve sustainable, reliable, and energy-efficient operations worldwide.
No named decision-maker yet.
No careers mailbox known
Verified live · 12 min ago 5 days ago Likely open · 63%

Lead, Applications Support Engineer

Lead • 3+ years exp • In office (Shanghai, China) • Bachelor's Degree • Staff • Chinese
Shift-Left Security
Design
AutoCAD
Management
ITSM
Service Desk
ServiceNow
ITIL
Life Sciences
LIMS
Apply
Verified live · 12 min ago 2 months ago Long shot · 7%

L3技术支持工程师-运控及伺服

In office (Shanghai, China) • Chinese: C1
EtherCAT
CANopen
Apply
Open 120 daysVerified live · 12 min ago 4 months ago Long shot · 4%

变频器技术支持团队经理

In office (Shanghai, China) • Chinese: C1
EtherCAT
CANopen
Apply

STEP Electric

stepelectric.com
stepelectric.com • HQ: Shanghai, China • Est. 1995 • SZSE: 002527 • Hiring 3
HQ: Shanghai, China • Est. 1995 • SZSE: 002527 • Hiring 3
STEP Electric builds elevator control systems, drives and industrial robots. Its robot division supplies articulated arms for welding and handling. The company is listed on the Shanghai stock exchange.
No named decision-maker yet.
No careers mailbox known
8 days ago Hiring now · 89%

技术支持工程师

$14k – $23k per year • In office (Shanghai, China) • Full-Time
Apply

NSC Global

nscglobal.com
nscglobal.com • HQ: London, United Kingdom • IT Resellers & VARs • IT Help Desk & Service Desk • IT Infrastructure & Networking Services • 1001-5000 employees • Est. 1997 • Hiring 31, 12 new
HQ: London, United Kingdom • IT Resellers & VARs • IT Help Desk & Service Desk • IT Infrastructure & Networking Services • 1001-5000 employees • Est. 1997 • Hiring 31, 12 new
NSC Global is an IT infrastructure and last mile services provider headquartered in London, supplying, deploying, supporting and managing networks, devices, data centre equipment and field services for enterprises in about 164 countries. Founded in 1997 as a small UK team, it is a Cisco Global Gold Certified Partner with a North American headquarters in New York, 67 global logistics centres and as-a-service offerings for devices, networks, infrastructure and field services. It hires desk side and desktop support engineers, data centre and network field engineers, service delivery and infrastructure managers, buyers and business development directors.
No named decision-maker yet.
Careers mailbox is known
Verified live · 2 hours ago 8 days ago Likely open · 64%

IT Support Engineer

In office (Shanghai, China)
Windows
Cybersecurity
Active Directory
Management
ITSM
ServiceNow
Jira
ITIL
Apply

SinoGNSS

sinognss.com
sinognss.com • HQ: Shanghai, China • Navigation & Mapping • Satellite Navigation • Trust B • Hiring 26, 1 new
HQ: Shanghai, China • Navigation & Mapping • Satellite Navigation • Trust B • Hiring 26, 1 new
SinoGNSS is a Chinese satellite navigation company that builds on the BeiDou system and masters high-precision BeiDou, GNSS and RTK technologies. Its products serve surveying and mapping, precision agriculture, drone control, deformation monitoring, intelligent transport and machine control, and it hires hardware, software, GNSS algorithm and sales engineers. The company is listed on the STAR Market and is based in China.
No named decision-maker yet.
Careers mailbox is known
Verified live · 1 hour ago 11 days ago Hiring now · 76%

技术支持工程师

≈ $12k – $33k per year (Estimated) • In office (Shanghai, China) • Chinese: C1
Apply

Dyson

dyson.com
dyson.com • HQ: Singapore • Home Appliances • 1001-5000 employees • Est. 1991 • Trust A • Hiring 383, 23 new
HQ: Singapore • Home Appliances • 1001-5000 employees • Est. 1991 • Trust A • Hiring 383, 23 new
Dyson is a technology company founded in 1991 by James Dyson after he built more than five thousand prototypes of a bagless vacuum cleaner that no established manufacturer would license. It applies high-speed digital motors and airflow engineering across vacuum cleaners, hair care products including the Supersonic and Airwrap, air purifiers, lighting and headphones, and sells almost entirely direct to consumers at premium prices. The company moved its head office from Wiltshire to Singapore in 2019 to sit closer to its Asian manufacturing and markets, remains privately held by the Dyson family, and funds an engineering university at its Malmesbury campus.
James Dyson · Founder & Chief Engineer · decision-maker
Hanno Kirner · Chief Executive Officer · decision-maker
Careers mailbox is known
13 days ago Hiring now · 78%

Aftersales Support Engineer-Training

Junior • 1+ year exp • In office (Shanghai, China) • Bachelor's Degree • Full-Time • Junior • English
Apply

Keysight

keysight.com
keysight.com • HQ: Santa Rosa, United States • EDA Software • Test & Measurement Instruments • Simulation & Digital Twin Software • 5000+ employees • Est. 2014 • Trust B • Hiring 591, 67 new
HQ: Santa Rosa, United States • EDA Software • Test & Measurement Instruments • Simulation & Digital Twin Software • 5000+ employees • Est. 2014 • Trust B • Hiring 591, 67 new
Keysight is an American maker of electronic test and measurement equipment and software, spun off from Agilent Technologies in 2014. It sells oscilloscopes, network and signal analysers, and design and simulation software used in wireless, semiconductor, automotive and aerospace development, and acquired the French simulation firm ESI Group in 2024. The company is headquartered in Santa Rosa, California, United States.
No named decision-maker yet.
No careers mailbox known
Verified live · 2 min ago 17 days ago Likely open · 52%

Technical Support Engineer, Advanced

≈ $14k – $39k per year (Estimated) • In office (Shanghai, China) • Chinese: C2
Scrum
Apply
carrier.com • HQ: Palm Beach Gardens, United States • Building Automation & Controls • Industrial Machinery • HVAC & Refrigeration • 5000+ employees • Est. 1915 • NYSE: CARR • Trust A • Hiring 883, 131 new
HQ: Palm Beach Gardens, United States • Building Automation & Controls • Industrial Machinery • HVAC & Refrigeration • 5000+ employees • Est. 1915 • NYSE: CARR • Trust A • Hiring 883, 131 new
Carrier Global Corporation is a leading provider of intelligent climate and energy solutions, specializing in heating, ventilation, air conditioning, and refrigeration systems. Building on a legacy of pioneering modern air conditioning, the company offers energy-efficient products, building automation, and sustainability services across residential, commercial, and industrial markets. Headquartered in Palm Beach Gardens, Florida, the enterprise operates an extensive global footprint serving customers in more than 160 countries.
No named decision-maker yet.
Careers mailbox is known
Verified live · 1 day ago 17 days ago Hiring now · 79%

Technical Support, ICP

≈ $27k – $70k per year (Estimated) • Senior • 5+ years exp • In office (Shanghai, China) • Full-Time • Senior
AutoCAD
Apply

Siemens

siemens.com
siemens.com • HQ: Munich, Germany • Rail Transport • Medical Imaging Systems • Building Automation & Controls • Manufacturing & Industrial Software • CAD, PLM & BIM Software • Industrial Automation • 1001-5000 employees • Est. 1847 • Trust A • Hiring 1537, 490 new
HQ: Munich, Germany • Rail Transport • Medical Imaging Systems • Building Automation & Controls • Manufacturing & Industrial Software • CAD, PLM & BIM Software • Industrial Automation • 1001-5000 employees • Est. 1847 • Trust A • Hiring 1537, 490 new
Siemens is a German technology conglomerate founded in Berlin in 1847 by Werner von Siemens around a telegraph that indicated letters rather than Morse code. After a decade of divestments it now concentrates on industry, infrastructure, transport and healthcare, supplying factory automation and control systems, building and grid technology, trains and signalling, and the Teamcenter and NX design software acquired through a long run of software purchases. The Siemens Xcelerator platform ties hardware to software and digital twins, and the group retains a majority stake in the separately listed medical imaging company Siemens Healthineers.
Jim Hagemann Snabe · Chairman of the Supervisory Board · decision-maker
Ralf Thomas · Chief Financial Officer · decision-maker
Roland Busch · President & Chief Executive Officer · decision-maker
Werner von Siemens · Founder · founder
Careers mailbox is known
Verified live · 3 hours ago 20 days ago Long shot · 17%

智能建筑产品技术支持工程师 上海

≈ $19k – $44k per year (Estimated) • Middle • 3+ years exp • In office (Shanghai, China) • Middle • Chinese: C1
Apply

Alibaba Group

alibaba.com
alibaba.com • HQ: Hangzhou, China • Logistics • E-commerce Platforms • Foundation Models • Cloud Platforms (IaaS & PaaS) • Marketplaces • 1001-5000 employees • Est. 1999 • Trust A • Hiring 2219, 126 new
HQ: Hangzhou, China • Logistics • E-commerce Platforms • Foundation Models • Cloud Platforms (IaaS & PaaS) • Marketplaces • 1001-5000 employees • Est. 1999 • Trust A • Hiring 2219, 126 new
Alibaba Group is a Chinese technology conglomerate founded in Hangzhou in 1999 by Jack Ma and seventeen colleagues, built around commerce and cloud computing. Its domestic marketplaces Taobao and Tmall handle a large share of Chinese retail, while Alibaba.com, AliExpress, Lazada and Trendyol serve cross-border and international buyers, supported by the Cainiao logistics network. Alibaba Cloud is the largest public cloud provider in Asia and develops the open-weight Qwen model family, which has become one of the most downloaded foundation model series in the world.
Eddie Wu · Chief Executive Officer · decision-maker
Joseph Tsai · Co-Founder & Chairman · decision-maker
Toby Xu · Chief Financial Officer · decision-maker
Jack Ma · Founder · founder
No careers mailbox known
Verified live · 3 hours ago 26 days ago Hiring now · 74%

平头哥-硬件技术支持工程师/专家-上海

≈ $20k – $45k per year (Estimated) • Middle • 3+ years exp • In office (Shanghai, China) • Senior • Chinese: C1
Apply
Verified live · 3 hours ago 27 days ago Likely open · 63%

平头哥-高级技术支持专家(AI芯片)-上海

≈ $25k – $66k per year (Estimated) • Senior • 5+ years exp • In office (Shanghai, China) • Senior • Chinese: C1
PyTorch
DevOps
Docker
Apply
Verified live · 3 hours ago 27 days ago Likely open · 55%

平头哥-技术支持专家(SSD)-上海

≈ $12k – $33k per year (Estimated) • In office (Shanghai, China) • Senior • Chinese: C1
Apply

Respawn Entertainment

respawn.com
respawn.com • HQ: Los Angeles, United States • 1001-5000 employees • Est. 2010 • Hiring 88, 14 new
HQ: Los Angeles, United States • 1001-5000 employees • Est. 2010 • Hiring 88, 14 new
Respawn Entertainment is a California studio founded in 2010 by the creators of Call of Duty. It develops Titanfall, Apex Legends and Star Wars Jedi titles. The studio is owned by Electronic Arts.
No named decision-maker yet.
No careers mailbox known
Verified live · 8 min ago 28 days ago Fading · 42%

Live Support Engineer

≈ $22k – $52k per year (Estimated) • Middle • 3+ years exp • In office (Shanghai, China) • Bachelor's Degree • Middle • English
Python
AI/ML
Model Context Protocol
RAG
AI Agents
Mobile
Firebase
DevOps
Splunk
VictoriaMetrics
Prometheus
Grafana
Kubernetes
QA
Sentry
+3
Apply

Alfa Laval

alfalaval.ae
alfalaval.ae • HQ: Lund, Sweden • HVAC & Refrigeration • Industrial Machinery • 1001-5000 employees • Est. 1883 • Trust A • Hiring 284, 36 new
HQ: Lund, Sweden • HVAC & Refrigeration • Industrial Machinery • 1001-5000 employees • Est. 1883 • Trust A • Hiring 284, 36 new
Alfa Laval is a global provider of specialized industrial equipment focused on heat transfer, centrifugal separation, and fluid handling technologies. The company develops engineered solutions designed to enhance energy efficiency and operational performance across key sectors, including energy, marine, food, and water treatment. Headquartered in Lund, Sweden, the industrial firm operates an extensive international network of offices and service centers, including regional hubs serving the Middle East.
No named decision-maker yet.
No careers mailbox known
Verified live · 1 day ago 1 month ago Long shot · 19%

Service Desk Engineer

≈ $9k – $27k per year (Estimated) • Junior • In office (Shanghai, China) • Bachelor's Degree • Full-Time • Chinese
Windows
Management
ITSM
Service Desk
ServiceNow
Apply

RIVR

rivr.ai
rivr.ai • HQ: Zurich, Switzerland • Robotics AI • Logistics & Warehouse Robotics • 201-500 employees • Est. 2023 • Trust A • Hiring 21, 1 new
HQ: Zurich, Switzerland • Robotics AI • Logistics & Warehouse Robotics • 201-500 employees • Est. 2023 • Trust A • Hiring 21, 1 new
RIVR (formerly Swiss-Mile, legally incorporated in Zurich, Switzerland) is a physical AI and autonomous robotics enterprise spun out of ETH Zurich's Robotic Systems Lab. Founded in 2023 by Marko Bjelonic, Lorenz Wellhausen, Giorgio Valsecchi, and Alexander Reske, the venture raised over $26 million from high-profile backers including Bezos Expeditions and the Amazon Industrial Innovation Fund, before being acquired by Amazon in March 2026.
No named decision-maker yet.
Careers mailbox is known
Verified live · 2 hours ago 1 month ago Hiring now · 85%

Robotic Support Engineer

≈ $20k – $45k per year (Estimated) • Middle • 3+ years exp • In office (Shanghai, China) • Bachelor's Degree • Contractor • Middle • English: C1
Ubuntu
Robotics
ROS2
Apply

Teradyne

teradyne.com
teradyne.com • HQ: North Reading, United States • Collaborative Robots (Cobots) • Semiconductor Equipment • Test & Measurement Instruments • 1001-5000 employees • Est. 1960 • NASDAQ: TER • Hiring 453, 41 new
HQ: North Reading, United States • Collaborative Robots (Cobots) • Semiconductor Equipment • Test & Measurement Instruments • 1001-5000 employees • Est. 1960 • NASDAQ: TER • Hiring 453, 41 new
Teradyne is a manufacturer of automated test equipment for semiconductors and electronics. Its testers validate chips before they ship into consumer and automotive products, the company also owns collaborative robotics businesses, and it hires engineers, planners, sales managers and field specialists in the United States and Asia. The company is headquartered in North Reading, Massachusetts, United States.
No named decision-maker yet.
No careers mailbox known
Verified live · 3 hours ago 1 month ago Fading · 33%

Product Support Engineer(MTD,Shanghai)

≈ $27k – $72k per year (Estimated) • Senior • 5+ years exp • In office (Shanghai, China) • Senior • English: B2
Advantest / Teradyne ATE
Apply

Gtjaqh

gtjaqh.com
gtjaqh.com • Shanghai • Shenzhen • Est. 1999 • Hiring 8
Shanghai • Shenzhen • Est. 1999 • Hiring 8
No named decision-maker yet.
No careers mailbox known
Verified live · 3 hours ago 1 month ago Long shot · 24%

综合技术支持岗

In office (Shanghai, China) • Full-Time • Chinese: C1
C++
Python
Apply

UCloud

ucloud.cn
ucloud.cn • HQ: Shanghai, China • Data Centers & Colocation • Cloud Platforms (IaaS & PaaS) • Est. 2012 • SSE: 688158 • Trust B • Hiring 38
HQ: Shanghai, China • Data Centers & Colocation • Cloud Platforms (IaaS & PaaS) • Est. 2012 • SSE: 688158 • Trust B • Hiring 38
UCloud provides public cloud, private cloud and data centre services. Its neutral positioning appeals to customers avoiding cloud providers that also compete with them. The company also builds secure data collaboration platforms.
No named decision-maker yet.
No careers mailbox known
Verified live · 1 hour ago 1 month ago Long shot · 17%

2027年校招-海外技术支持

≈ $12k – $33k per year (Estimated) • In office (Shanghai, China) • English: B2 (Optional)
Apply
Machines can read this selection · checked 01:34 UTC
Support Engineer Jobs in Shanghai
Frequently asked questions
How many Support Engineer jobs in Shanghai are available on Alion?
There are currently 25 active listings from 21 hiring companies on Alion, refreshed daily.
Which companies are hiring for Support Engineer jobs in Shanghai?
21 vetted startups and product companies are currently hiring on Alion.
Are remote options available for Support Engineer jobs in Shanghai?
Yes, many of these roles offer remote or hybrid work, and you can filter listings by remote, relocation and visa sponsorship.
How do I apply for Support Engineer jobs in Shanghai?
Open any listing on Alion and apply directly with the employer through the provided link - no lengthy sign-up required.