Diabolocom
diabolocom.com
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Overview
Diabolocom is a Paris company founded in 2005 that publishes a cloud contact centre solution and is also a telecom operator. Its platform combines omnichannel routing, dialling and its own speech and language models developed in Europe. The company serves customer service teams in more than twenty countries.
News
Frost & Sullivan Names Diabolocom an AI CX Leader in Europe - What It Means for Your 2026 Contact Center Strategy
The customer experience (CX) technology market has reached an inflection point.
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Tealium and Diabolocom Deliver Unified AI-Powered Contact Center Experiences with new integrations
Partnership unlocks real-time customer context for smarter routing, richer agent insights, and personalised engagements across voice and digital channels
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If Your AI Is Failing, It's Probably a Human Problem
CX Today covers news including Agent Assist, Artificial Intelligence, Workforce Management, Workforce Optimization and more.
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The Power of Specialized AI: Smaller, Faster, Stronger
CX Today covers news including Artificial Intelligence, Automation, Business Intelligence, Conversational AI and more.
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Diabolocom Receives Frost & Sullivan's 2026 European Technology Innovation Leadership for Excellence in AI-Driven Customer Experience Platforms
Diabolocom Receives Frost & Sullivan's 2026 European Technology Innovation Leadership for Excellence in AI-Driven Customer Experience Platforms
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