Helpware
helpware.com
Actively hiring
Custom Software Development
Call Center Services
Business Process Outsourcing (BPO)
As featured in
View 18 jobs
Claim pageClaim
Follow
Overview
News
Technologies
Salaries
Products
People
Growth
Offices
Jobs
Financials
How Helpware hires
Truth index
B 83/100
Median time to fill
27 days
Ghost roles
0%
Stale roles
67%
Reposted roles
0%
Helpware scores B on the Alion truth index (A is best, E worst), measured over 3 open roles re-checked against its own hiring board: 0% look like ghost listings, 67% have gone stale and 0% are the same role posted again. Its roles close in a median of 27 days. It measures how much of what this employer publishes turns into a real, finite search - not the employer as a workplace. How the index is computed
Overview
Helpware is a business process outsourcing company that provides customer support, technical support, back-office, sales, content moderation and patient services, alongside AI implementation and custom software development through its Helpware CX, Helpware AI and Helpware Tech divisions. Incorporated as Helpware Inc. in 2015, it runs about 19 locations with teams in the US, Mexico, Ukraine, Germany, Albania, Poland, Puerto Rico, Guam and the Philippines, including Manila and Cebu. It hires customer service and technical support representatives, patient enrollment specialists, team leaders, telesales agents, recruiters, QA engineers and full stack developers.
News
8 Best SaaS Live Chat Outsourcing Companies in 2026
Compare the 8 best SaaS live chat outsourcing companies in 2026 on product depth, escalation, integrations, and coverage. Find your chat partner.
Read more
Report
Measuring Patient Satisfaction: Methods, Metrics, and Tools
Learn how to measure patient satisfaction with HCAHPS, CAHPS, surveys, NPS, CSAT, patient effort, and other methods, metrics, and tools. Click to learn more.
Read more
Report
Best AML Managed Services in 2026: 8 Providers Ranked and Compared
Compare 8 AML managed services providers on analyst depth, quality control, and audit readiness. Plus the checklist an examiner will use on your vendor.
Read more
Report
10 Patient Experience Metrics to Track, and How to Benchmark Them
Want to improve patient experience? Explore 10 essential patient experience metrics to track and learn how to benchmark them. Click to read more.
Read more
Report
Healthcare CX: How to Deliver a Better Patient Experience
Learn about patient experience in healthcare. What it is, how to improve it, and what factors frustrate your patient. Everything you need to know in one guide.
Read more
Report
SaaS BPO: What It Is and the Top Companies to Know in 2026
What is SaaS BPO, what software companies outsource, and the 8 top providers in 2026, compared on scope, tiers, and compliance.
Read more
Report
AML Outsourcing: What You Can Delegate and What Stays Yours
Regulators still hold you liable when a vendor runs your AML program. See what you can outsource, what you can't, and how to stay defensible.
Read more
Report
Top 10 Financial Data Analytics Companies in 2026
Compare the top financial data analytics companies of 2026 by security posture, delivery model, and analytics depth. See which partner fits your stack.
Read more
Report
Fintech Compliance Consulting in 2026: Advisers vs. Operators
Some companies write your compliance program. Others run it. Compare seven fintech compliance consulting companies across both models for 2026.
Read more
Report
Dental Billing Outsourcing: Costs, Benefits, and How to Get Started
See real dental billing outsourcing costs, the six signals it's time to outsource, and a step-by-step transition plan for your practice.
Read more
Report
Show more news
Tech stack
Technologies named in job postings at Helpware over the last 12 months, by layer, with the share of postings for each.
Technologies in use
122
Postings analysed
32
Stack modernity
74/100AI adopter
Languages
JavaScript34%
Python31%
SQL19%
PowerShell16%
Frameworks & libraries
React.js9%
FastAPI9%
LiteLLM9%
Cypress6%
Databases
PostgreSQL13%
Redis9%
ClickHouse6%
ElasticSearch6%
Cloud & platforms
AWS41%
Windows25%
Azure25%
GCP22%
AI & ML
LLM28%
Sign in to see how your skills match this stack
Sign In
Full Helpware tech stack
122 technologies · by team · pay by technology · changes · similar stacks
Growth
Hiring Momentum
93/100
Scaling fast
Open positions
30
23 opened / 30 closed in 30 days
Median time-to-fill
24 days
faster than 50% of the market
ATS activity
Every ~4 hours
Today
Hiring Dynamics
+100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Customer Success
27% ▼
Support
14% ▲
Legal
8% ▼
Administrative
7% ▼
Backend
6% ▲
DevOps
6%
Actively hiring for Customer Success (+6 in 30 days)
Activity Timeline
+5 jobs in a week
Oct 2026
+6 jobs in a week
Oct 2026
New location: Amsterdam
Oct 2026
Added Spring Boot to stack
Oct 2026
Added Incident Management to stack
Oct 2026
Added Visualforce to stack
Oct 2026
Added SOAP to stack
Oct 2026
Added Salesforce CLI to stack
Oct 2026
Added Apex to stack
Oct 2026
Added Agentforce to stack
Oct 2026
Added Figma to stack
Sep 2026
Added Git to stack
Sep 2026
Offices
Where the company hires and what each office is for
Cities
7
Hiring now
6
Countries
6
Busiest office
Cebu City
Loading the map
Headquarters
Builds here
Office with open vacancies
No open vacancies right now Tap a pin for the office
Lexington
United States
HQ
2 posted in 90 days 10-50 est. staff
Cebu City
Philippines
Support & operations
6 open roles 32 posted in 90 days 17% engineering 200-500 est. staff
hires for Legal, Administrative, Analytics
Guadalajara
Mexico
Support & operations
3 open roles 8 posted in 90 days 33% remote 10-50 est. staff
hires for Support, Customer Success
Kampala
Uganda
Sales office
3 open roles 2 posted in 90 days 10-50 est. staff
hires for Sales, Customer Success
Kyiv
Ukraine
2 open roles 2 posted in 90 days 50% engineering 50% remote 10-50 est. staff
hires for Backend, Support
Amsterdam
Netherlands
2 open roles 2 posted in 90 days 100% engineering 10-50 est. staff
hires for Backend
Taguig
Philippines
1 open roles 4 posted in 90 days 100% engineering 100% remote 10-50 est. staff
hires for AI/ML
Earlier presence
Orlando, United States
Jobs
≈ $21k – $49k per year (Estimated) • In office • Full-Time • Ukraine
Python
JavaScript
AWS
Apply
≈ $16k – $37k per year (Estimated) • Remote (Mexico) • Full-Time • 3+ years exp • Guadalajara
PowerShell
Windows Server
Linux
Windows
Unix
TCP/IP
DNS
Cybersecurity
CyberArk
Apply
≈ $16k – $48k per year (Estimated) • Remote (Ukraine) • Full-Time • 5+ years exp • Kyiv
Python
SQL
Rest API
AWS
Apply
≈ $24k – $55k per year (Estimated) • Hybrid • Full-Time • 2+ years exp • Bachelor's Degree • Amsterdam
Java
SQL
Spring Boot
Apply
≈ $46k – $107k per year (Estimated) • Remote (location not specified) • 5+ years exp
JavaScript
Apex
Salesforce CLI
Visualforce
AI/ML
Agentforce
DevOps
Rest API
CI/CD
GitHub
SOAP
Apply
Apply
≈ $25k – $56k per year (Estimated) • Hybrid • Full-Time • 1+ year exp • Amsterdam
JavaScript
Java
Spring Boot
Frontend
React.js
DevOps
Incident Management
Apply
≈ $55k – $129k per year (Estimated) • Remote (likely United States, Canada, EST hours) • 5+ years exp
Python
JavaScript
PowerShell
C#
Node JS
.NET
Databases
Redis
Azure Cosmos DB
Azure SQL Database
DevOps
Terraform
Puppet
Ansible
GCP
Helm
Azure DevOps
GitHub Actions
Chef
Datadog
Azure
CI/CD
ArgoCD
Docker
Kubernetes
Grafana
Configuration Management
Google GKE
Azure AKS
DNS
VPN
Cybersecurity
ISO 27001
PCI DSS
SOC 2
Threat Modeling
Microsoft Entra ID
Apply
≈ $52k – $132k per year (Estimated) • Remote (location not specified) • 5+ years exp • Bachelor's Degree
JavaScript
SQL
C#
ASP.NET Core
Entity Framework Core
Databases
MS SQL
AI/ML
AI Agents
DevOps
Azure DevOps
Azure
Management
Agile
Scrum
Apply
Remote (location not specified)
JavaScript
TypeScript
LLM
Frontend
React.js
DevOps
Git
Apply
Apply
Apply