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Overview

Kraftful analyses product feedback from app reviews, support tickets and interviews to tell teams what users actually want. Founded in 2019 in San Francisco by a former Google product manager, it summarises thousands of comments into ranked themes. Product teams use it in place of manual feedback triage.

News

News B&T 1 year ago
Amplitude Acquires Kraftful To Embed AI-Native Voice Of Customer Capabilities
Kraftful, for clarity, is unrelated to the plastic cheese giant.
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News SiliconANGLE 1 year ago
Amplitude acquires Kraftful to enhance 'Voice of Customer' insights
Amplitude acquires Kraftful to enhance 'Voice of Customer' insights - SiliconANGLE
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News Nasdaq 1 year ago
Amplitude Acquires Kraftful
(RTTNews) - Amplitude, Inc. (AMPL) has acquired Kraftful, an AI-native Voice of Customer startup, to give teams a 360-view of their customers so they can build better products and digital experiences. Amplitude will integrate Kraftful's capabilities as a
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Press release Nasdaq 1 year ago
Amplitude Acquires Kraftful to Accelerate AI Strategy
Amplitude, Inc. has acquired Kraftful, an AI-native Voice of Customer startup, to give teams a 360- view of their customers so they can build better products and digital experiences. This move strengthens Amplitude's position as the most comprehensive dig
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