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Overview
Voice AI insights from Krisp's CEO. Click to read Voice AI Newsletter, by Davit Baghdasaryan, a Substack publication with thousands of subscribers.
News
Microsoft and ByteDance join the full-duplex race
Events Agora runs a hands-on Voice AI workshop in San Francisco (Aug 13, San Francisco, Voice AI Space)Top Updates Microsoft tests MAI-Realtime, its first native full-duplex voice model that listens while speaking across 17 languages, cutting Copilot's re
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The 2026 State of Voice in CX
Voice AI is scaling faster than contact center operating models and it shows.New research by Krisp, in partnership with Ryan Strategic Advisory, shows voice AI adoption is accelerating, while staffing models, technology stacks, and budgets stay rooted in
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xAI launches Grok Voice Think v2, Fish Audio raises $52M
Events Agora Convo AI World mixer in Nashville (Aug 4-5, Nashville, LUMA)Vapi and Deepgram go live on model tradeoffs, comparing Nova-3, Flux, and Aura-2 across transcription, turn detection, and latency. (Aug 6, Hybrid, LUMA)Agora and Seeed Studio run a
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AI, Fraud, and the Human Contact Center Geoff Burbridge (Principal + Founder @ Human Edge Advisory)
In the Future of Voice AI series of interviews, I ask three questions to my guests: - What problems do you currently see in Enterprise Voice AI? - How does your company solve these problems? - What solutions do you envision in the next 5 years?This episod
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ChatGPT Voice Hits Desktop, Claude Voice Goes Full Opus
Events Vapi and Inngest build a voice agent live, taking it from demo to production with retries, long-running execution, and evals along the way. (Jul 29, Hybrid, Voice AI Space)Temporal hosts a durable multimodal AI meetup with HeyGen, Vapi, and Modal,
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