MCI
mci.world
Actively hiring
Business Process Outsourcing (BPO)
Call Center Services
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Overview
Technologies
Salaries
Products
People
Growth
Offices
Financials
Overview
MCI is a US provider of call center, customer experience and business process outsourcing services, headquartered in Miami Beach, Florida, running inbound and outbound contact centers, back-office administration, content moderation and AI-assisted CX technology. The group describes itself as a holding company of tech-enabled business services brands, with on-site and remote agents in the United States, Canada, Central America, Europe, the Philippines and South Africa serving healthcare, government, telecom, retail and financial clients. It hires mostly customer service, inbound and outbound sales and bilingual call center representatives, along with travel agents and volume recruiters.
Tech stack
Technologies named in job postings at MCI over the last 12 months, by layer, with the share of postings for each.
Technologies in use
2
Postings analysed
34
Stack modernity
64/100
Cloud & platforms
Windows97%
Developer tools
Microsoft Excel3%
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Growth
Hiring Momentum
28/100
Slowing
Open positions
157
0 opened / 0 closed in 30 days
ATS activity
Every ~1 hours
Today
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Customer Success
51% ▲
Hospitality
25% ▲
Sales
23% ▲
HR
1%
Actively hiring for Customer Success (+80 in 30 days)
Offices
Where the company hires and what each office is for
Cities
14
Hiring now
12
Countries
4
Busiest office
Killeen
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Headquarters
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Office with open vacancies
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Miami Beach
United States
HQ
Killeen
United States
Sales office
21 open roles 21 posted in 90 days 50-200 est. staff
hires for Customer Success, Sales, Hospitality
4501 Roy J Smith Dr
Cape Town
South Africa
Sales office
20 open roles 20 posted in 90 days 50-200 est. staff
hires for Customer Success, Sales, Hospitality
Las Cruces
United States
Sales office
19 open roles 19 posted in 90 days 50-200 est. staff
hires for Customer Success, Sales, Hospitality
2255 Main St.
Savannah
United States
Sales office
16 open roles 16 posted in 90 days 50-200 est. staff
hires for Customer Success, Sales, Hospitality
14045 Abercorn St
Wichita
United States
Sales office
15 open roles 15 posted in 90 days 50-200 est. staff
hires for Customer Success, Sales, Hospitality
4600 W Kellogg Dr #200
San Fernando
Philippines
Sales office
15 open roles 15 posted in 90 days 50-200 est. staff
hires for Customer Success, Sales, Hospitality
3/F Freluz Bldg., Jose Abad Santos Avenue
Sydney
Australia
Sales office
14 open roles 14 posted in 90 days 50-200 est. staff
hires for Customer Success, Sales
90 Inglis St
Dallas
United States
Support & operations
9 open roles 9 posted in 90 days 10-50 est. staff
hires for Hospitality, Customer Success, Sales
12005 Ford Rd
Virginia Beach
United States
Support & operations
4 open roles 4 posted in 90 days 10-50 est. staff
hires for Hospitality
3133 Magic Hollow Blvd
Pasig
Philippines
Support & operations
4 open roles 4 posted in 90 days 10-50 est. staff
hires for Hospitality
219 AIC Burgundy Tower, ADV Ave
Parkersburg
United States
Support & operations
4 open roles 4 posted in 90 days 10-50 est. staff
hires for Hospitality
2001 Garfield Ave
Tampa
United States
1 open roles 1 posted in 90 days 1-10 est. staff
hires for Customer Success
10002 Princess Palm Ave
Iowa City
United States
Regional office
2937 Sierra Ct., Iowa City, Iowa, 52240, United States of America