Yuma
yuma.ai
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Overview
Yuma automates e-commerce customer support with AI agents that resolve tickets, handle order changes and reply on social channels. It integrates with Shopify and the helpdesks merchants already run. The product is sold to direct-to-consumer brands with high ticket volumes.
News
Yuma groups launch suicide prevention campaign focused on connection
The Yuma County Anti-Drug Coalition and Yuma County Mental Health Coalition are launching a month-long campaign called "Connection Is Prevention."
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95 commercial truck drivers arrested in Yuma Border Patrol operation
A recent Border Patrol operation in the Yuma area resulted in the arrest of 95 commercially licensed truck drivers, according to U.S. Customs and Border Protection (CBP).
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9 Best AI Customer Service Platforms for 2026
A comparison of nine AI customer service platforms scored for ecommerce teams, organized around one distinction the rest of the category ignores: whether the AI takes actions and closes tickets, or only drafts replies a human still has to send. Covers wha
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Report
Conversational AI for Customer Service: What It Actually Means in 2026
Conversational AI has moved past answering questions. A product-led guide to what it actually does for ecommerce support teams in 2026 - the difference between chatbots, conversational AI, and AI agents that resolve tickets end-to-end - plus the evaluatio
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How to Reduce Support Tickets Without Sacrificing Customer Satisfaction
A prioritized six-step playbook for ecommerce support teams drowning in ticket volume: audit and score your ticket categories, eliminate the preventable ones, deflect to self-service, communicate proactively, automate what's left with AI, and close the lo
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Offices
Where the company hires and what each office is for
Cities
3
Hiring now
0
Countries
2
San Francisco
United States
HQ
Barcelona
Spain
Regional office
Barcelona Office
Rda. de Sant Pere, 52, 08010 Eixample, Barcelona, Spain
Cambridge
United States
Regional office
US Office
245 Main Street, 2nd floor, Cambridge, MA 02142