Yuma
AI Agents · Retail & Commerce AI
1hiring now · +1 posted in 30 days
2backers · Y Combinator, Frst
50+team · employees, estimated range
4cities with offices
Overview
Yuma automates e-commerce customer support with AI agents that resolve tickets, handle order changes and reply on social channels. It integrates with Shopify and the helpdesks merchants already run. The product is sold to direct-to-consumer brands with high ticket volumes.
Funding and backers
Team
51-200
employees, estimated range
Hiring now
1
+1 posted in 30 days
Backers
2
Y Combinator, Frst
Momentum
28/100
hiring for its size, in the news
Last sign of life
this month
a posting or a news item
The story so fareach stage dated by its source: the company's releases, the press, registers, filings
Apr 8
Launched Yuma AI Launches Ask Yuma: A Conversational AI to Manage eCommerce Support Operations · indystar.com
Jan 2023
Went through Y Combinator
2023
Founded
Tractionpublic signals, read monthly
Web presence
top 2%
of 133.2M domains by links, Common Crawl
Backed byfrom the funds' portfolios and accelerator catalogs
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Salary insights
Compensation ranges based on this company's open jobs
Median
$60k
Typical range
$60k
Open positions
1
1
Jobs
Junior
100%
| Level | Jobs | Median | Typical range |
|---|---|---|---|
| Junior | 1 | $60k | $60k |
Highest paying role
Account Executive - CDI - marché français
$60k
Normalized to USD per year
Growth
Hiring Momentum
73/100
Growing
Open positions
1
1 opened / 0 closed in 30 days
ATS activity
Every ~5 hours
Today
Hiring Dynamics
+100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Sales
100% ▲
Connections
List
Graph
Found in company registers, site code, DNS and hiring. Each connection shows how sure we are and the evidence, with its source and date.
Shared investors
FrstVia a fund
Y CombinatorVia a fund
6310 portfolio companies
Click a company to open it. Dashed lines are likely connections. The second step of the network is part of the Pro plan.
Owner
Same company
Same group
Likely
News
Yuma advocates support domestic violence survivors year-round
According to the Centers for Disease Control and Prevention, more than one in three women and one in four men in the United States experience some form of domestic violence during their lifetimes.
Read more
Report
Aquasafe Restoration Urges Returning Yuma Snowbirds to Check for Water Damage Before Unpacking
Read more
Report
Contractor of the Thunder-Winged Bird Chapter 280 -Yuma Amaba and the Otherworld Tale of the Return Gate-Rojer
Chapter 280: Don't Use Yuma as a Coordinate Rain. Someone's voice. A hand reaching out. And then, a light that painted everything white. The moment he tried to reach out beyond the broken memory, a sharp pain shot through Yuma's right hand.
Read more
Report
Best Intercom alternatives for 2026
Intercom is now Fin, owned by Salesforce. Seven Intercom alternatives for 2026, sorted by use case and vertical fit: ecommerce-specific tools, full helpdesk replacements, and budget options.
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Answer pre-purchase questions to convert hesitant shoppers with AI
Shoppers get accurate answers about fit, compatibility, ingredients, and delivery even when your team is offline, so fewer leave before checkout. Conversation insights also reveal which product-page details could prevent the next unanswered question.
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Report
Find the root cause behind repeat support tickets with AI
Catch a few unusual tickets before a product or fulfillment issue turns into hundreds of refunds, chargebacks, and bad reviews. Cluster transcript evidence by SKU, order date, location, and carrier so operations can trace the cause and support can reach a
Read more
Report
Set up weekly voice-of-customer alerts from support tickets with AI
Catch rising complaints before they spread, with weekly ticket themes grounded in customer quotes and verified against the original conversations. A Slack digest assigns each issue to the team that can act, so product, operations, and CX can respond soone
Read more
Report
AI subscription cancellation flow: turn cancel requests into saved subscribers
A step-by-step playbook for an AI subscription cancellation flow: find out why subscribers cancel, match each reason to one save offer like a skip, pause or swap, apply it in Recharge or Skio, and always honor a firm request to cancel.
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Report
Show more news
Offices
Where the company hires and what each office is for
Cities
4
Hiring now
1
Countries
2
Busiest office
Barcelona
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Headquarters
Builds here
Office with open vacancies
No open vacancies right now Tap a pin for the office
San Francisco
United States
HQ
Barcelona
Spain
Regional office
Barcelona Office
1 open roles 1 posted in 90 days 100% remote 50-200 est. staff $60k Avg Salary
hires for Sales
Rda. de Sant Pere, 52, 08010 Eixample, Barcelona, Spain
Cambridge
United States
Regional office
US Office
245 Main Street, 2nd floor, Cambridge, MA 02142
Yuma
United States
Regional office
Salesforce
Yuma.ai | Shaping the Future of AI-Driven Shopping Since 2022