Revenue Operations Director

At Cadmium we offer a unified suite of solutions that simplify event management and continuing education. We’re here to help organizations create transformative learning experiences, foster community, and drive meaningful change. We aim to be the leading technology provider helping organizations engage their members, share knowledge, and grow.

Summary:

Cadmium is seeking an experienced and strategic Revenue Operations Director to lead our revenue operations and analytics, optimize CRM functionality, and provide data-driven insights to support organizational growth. In this pivotal role, you will design and implement scalable revenue processes, drive forecast accuracy, and deliver actionable recommendations to senior leadership. Working cross-functionally with Finance and Sales, you will focus on improving operational efficiency, driving revenue predictability, and implementing sales performance metrics to achieve business growth.

Duties and Responsibilities:

• Oversee CRM systems to ensure accurate reporting, forecasting, and analytics. Drive system enhancements and champion CRM adoption across the organization.
• Lead the design, implementation, and optimization of scalable sales and revenue processes, including territory planning, quota assignment, and pipeline management.
• Analyze pipeline, bookings, and revenue data to provide detailed forecasting, performance tracking, and actionable insights for senior leadership.
• Develop and manage comprehensive reports and dashboards, providing senior leadership with actionable insights into performance and trends of marketing efforts, bookings, revenue, products, customer behavior, and other financial performance.
• Collaborate with leadership to define organizational goals, forecast sales performance, and align strategies with overall business objectives.
• Act as a trusted advisor to leadership, contributing to the development of strategic goals, organizational forecasts, and revenue growth initiatives.
• Help select and drive the adoption of innovative sales tools and technology to streamline workflows and increase operational efficiency.
• Provide guidance and best practices to team members, fostering a culture of continuous improvement and data-driven decision-making.
• Deliver insights and recommendations through customized reports to support decision-making at all levels of the organization.
• Additional duties as assigned.

Supervisory Responsibilities:

• Manage team members on the Revenue Operations team and provide guidance on best practices, fostering a culture of continuous improvement and data-driven decision-making.

Education and/or Experience:

• Bachelor’s Degree in Business, Management, or related field.
• 8+ years of experience in revenue planning or revenue operations in the SaaS or technology industry.
• Demonstrated leadership in driving sales process improvements and cross-functional initiatives.
• Demonstrated experience organizing and driving complex, multi-functional projects or programs.
• Ability to design, model, and administer commission plans.
• Strong knowledge of IT/SaaS Industry.
• Strong knowledge of HubSpot CRM (or closely related CRM) required.

Certificates, Licenses, Registrations:

• HubSpot certification a plus

Important Disclaimer Notice

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an individual may be required to perform. Cadmium, LLC reserves the right to revise this job description at any time and to require staff to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.

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