Business Analyst - Information Technology

Job Description - Business Analyst

Company: 3i Infotech Ltd.

Job Location: Seawoods, Navi Mumbai

Position: Business Analyst

Experience Required: 1-2 Years

Minimum Qualification: Bachelor's Degree (MBA Preferred)

Job Summary

We are seeking a proactive, analytical, and detail-oriented Business Analyst to support business process analysis, requirement gathering, documentation, and technology-driven process improvements.

The ideal candidate should possess strong analytical and problem-solving skills, with the ability to understand business requirements, identify process gaps, and collaborate with business stakeholders and technical teams to deliver effective solutions.

Exposure to data analytics, low-code platforms, automation technologies, and AI-assisted productivity tools will be an added advantage.

Key Responsibilities

1. Business Requirement Gathering & Documentation

• Engage with business stakeholders to understand, elicit, analyze, and document business requirements.
• Prepare Business Requirement Documents (BRD), Functional Requirement Documents (FRD), process flows, use cases, and user stories.
• Translate business requirements into clear functional specifications for technical teams.
• Coordinate with stakeholders to validate requirements and obtain necessary approvals.

2. Business & System Process Analysis

• Study existing business processes, workflows, and application functionalities.
• Perform As-Is and To-Be process analysis to identify improvement opportunities.
• Conduct gap analysis between business requirements and existing system capabilities.
• Identify process inefficiencies, manual dependencies, and opportunities for optimization.
• Support business process standardization and continuous improvement initiatives.

3. Data Analysis & Reporting

• Analyze business and operational data using Microsoft Excel.
• Prepare reports, trackers, dashboards, and management summaries.
• Support data validation, reconciliation, and identification of data inconsistencies.
• Present analytical findings and actionable insights to stakeholders.

4. Application & Project Support

• Collaborate with development teams, application owners, and business users throughout the solution development lifecycle.
• Assist in preparing test scenarios, test cases, and User Acceptance Testing (UAT) documentation.
• Coordinate UAT activities, track defects, and support issue resolution.
• Maintain project documentation, action trackers, and status reports.
• Support application enhancements, change requests, and process improvement initiatives.

5. Automation & Digital Transformation

• Identify opportunities for workflow automation and reduction of repetitive manual activities.
• Support initiatives involving Power BI, Power Apps, and Robotic Process Automation (RPA).
• Explore AI-assisted tools and prompt engineering techniques to improve documentation, analysis, reporting, and operational productivity.
• Collaborate with technical teams to evaluate and implement process automation solutions.

Required Skills & Competencies

• Business requirement elicitation, analysis, and documentation.
• Business and system process analysis.
• Gap analysis and process improvement.
• Proficiency in Microsoft Excel, including formulas, data analysis, and reporting.
• Ability to prepare BRD, FRD, process flow diagrams, and functional documentation.
• Strong analytical thinking, problem-solving, and attention to detail.
• Good written and verbal communication skills.
• Ability to coordinate effectively with business stakeholders and technical teams.
• Good understanding of software applications and business workflows.

Preferred / Additional Skills

• Advanced Microsoft Excel: Pivot Tables, XLOOKUP/VLOOKUP, advanced formulas, Power Query, and macros.
• Power BI: Data visualization, dashboard creation, and reporting.
• Microsoft Power Apps: Exposure to low-code application development.
• Automation / RPA: Understanding of workflow automation, Power Automate, or other RPA technologies.
• AI & Prompt Engineering: Ability to effectively use generative AI tools for business analysis, documentation, data interpretation, and productivity enhancement.
• Familiarity with ERP, CRM, or other enterprise business applications.
• Basic understanding of SDLC, Agile methodologies, and UAT processes.

Educational Qualifications

• Minimum: Bachelor's degree in Business Administration, Commerce, Computer Science, Information Technology, Engineering, or a related discipline.
• Preferred: MBA or equivalent postgraduate qualification.

Desired Candidate Profile

• 1-2 years of relevant experience in Business Analysis, Functional Analysis, Process Analysis, or Application Support.
• Strong willingness to learn new technologies, business processes, and enterprise applications.
• Ability to independently manage assigned tasks while collaborating with cross-functional teams.
• Structured approach to problem-solving, documentation, and stakeholder communication.
• Proactive mindset with an interest in process optimization, digital transformation, and automation.

Work Location: 3i Infotech Ltd., Seawoods, Navi Mumbai.