Engineering Manager

Why Join 7-Eleven Global Solution Center?

When you join us, you'll embrace ownership as teams within specific product areas take responsibility for end-to-end solution delivery, supporting local teams and integrating new digital assets.

Challenge yourself by contributing to products deployed across our extensive network of convenience stores, processing over a billion transactions annually.

Build solutions for scale, addressing the diverse needs of our 84,000+ stores in 19 countries.

Experience growth through cross-functional learning, encouraged and applauded at 7-Eleven GSC.

With our size, stability, and resources, you can navigate a rewarding career.

Embody leadership and service as 7-Eleven GSC remains dedicated to meeting the needs of customers and communities.

Why We Exist, Our Purpose and Our Transformation?

7-Eleven is dedicated to being a customer-centric, digitally empowered organization that seamlessly integrates our physical stores with digital offerings.

Our goal is to redefine convenience by consistently providing top-notch customer experiences and solutions in a rapidly evolving consumer landscape.

Anticipating customer preferences, we create and implement platforms that empower customers to shop, pay, and access products and services according to their preferences.

To achieve success, we are driving a cultural shift anchored in leadership principles, supported by the realignment of organizational resources and processes.

At 7-Eleven we are guided by our Leadership Principles.

Each principle has a defined set of behaviours which help guide the 7-Eleven GSC team to Serve Customers and Support Stores.

- 1. Be Customer Obsessed

- 2. Be Courageous with Your Point of View

- 3. Challenge the Status Quo

- 4. Act Like an Entrepreneur

- 5. Have an "It Can Be Done" Attitude

- 6. Do the Right Thing

- 7. Be Accountable

About This Opportunity

Job Title: Engineering Manager

Location: Bengaluru

At 7-Eleven, we are disruptors, makers, and innovators. Our mission is to create digital products that positively impact hundreds of thousands of people every day. We are looking for an experienced Engineering Manager to join our team to lead and drive the execution of high-impact software projects, ensuring high-quality technical delivery while fostering a culture of innovation and collaboration. You will be responsible for managing development teams, optimizing delivery pipelines, and aligning engineering initiatives with business goals.

Responsibilities:

Execution & Delivery:

- Oversee the full software development lifecycle, ensuring timely and high-quality delivery.

- Drive agile execution, managing multiple sprints/releases and ensuring alignment with business priorities.

- Define engineering roadmaps in collaboration with product and business teams to support strategic goals.

- Lead technical debt reduction, system scalability, and maintainability initiatives.

- Ensure CI/CD efficiency with automated testing, security, and observability enhancements.

Technical Leadership:

- Provide hands-on technical mentorship, ensuring adoption of best practices in software development, security, and performance optimization.

- Lead teams in designing and developing scalable, cloud-native solutions using modern architectures (Microservices, Event-Driven, API-first).

- Collaborate with Principal Architects and engineering leadership to ensure technology strategy alignment.

People Leadership & Team Development:

- Mentor and coach engineers, fostering a culture of learning, innovation, and growth.

- Conduct regular 1:1s, career development sessions, and succession planning.

- Drive employee engagement and retention by building a high-performance and inclusive team culture.

Cross-Team Collaboration & Business Alignment:

- Partner with Product, Business, and Design teams to translate business requirements into scalable technical solutions.

- Proactively manage dependencies across teams and ensure seamless cross-functional collaboration.

- Work effectively with cross-geography teams, ensuring clear communication, alignment of goals, and smooth collaboration across different time zones.

- Manage stakeholder expectations, balancing business needs with engineering priorities and technical constraints.

- Lead engineering efforts to balance speed, scalability, and technical excellence.

Operational & Risk Management:

- Drive operational excellence, ensuring system reliability, incident management, and root cause analysis.

- Implement security, performance, and availability SLAs, maintaining compliance with governance standards.

- Identify, track, and mitigate technical and delivery risks to ensure smooth execution.

Technical Skills Required:

- 10+ years of experience in RESTful API development, server-side technologies, and cloud-based architectures.

- 7+ Years experience in mobile native development.

- 3+ years of direct people management experience, including performance management, hiring, and coaching.

- Proven track record of success leading a development team in a dynamic, entrepreneurial environment where management of complex product requirements is a driver of success.

- Demonstrated experience leading teams building and growing native mobile applications.

- Strong knowledge of mobile development frameworks and tools, such as Kotlin, Swift, Firebase.

- Expertise in Cloud Platforms (AWS, Azure, GCP), Microservices architecture, Mobile applications and distributed systems.

- Strong experience with Relational & NoSQL databases (e.g., MongoDB, PostgreSQL, DynamoDB) and middleware technologies.

- Hands-on experience with CI/CD automation, DevOps, and modern software engineering practices.

Soft Skills:

- Strong communication & collaboration skills, engaging both technical and non-technical stakeholders.

- Problem-solving, creativity, and innovation mindset.

- Deep understanding of Agile methodologies (Scrum/Kanban).

- Proven ability to lead complex projects with multiple dependencies, ensuring high-quality releases.

- Strong skills in risk identification, issue resolution, and process improvement.

- Ability to align engineering priorities with business outcomes and influence cross-functional stakeholders.

Education & Experience:

- Experience in highly available, large-scale enterprise systems and performance tuning.

- Experience working in retail or cloud-native product development.

Why Join Us?

- Lead high-impact teams in a fast-paced, innovative environment.

- Work on cutting-edge technology stacks, solving complex challenges.

- Opportunity to build large-scale platforms serving globally customer base.

- Deep dive into the retail domain, working on complex problems that shape the future of customer experiences, logistics, and omnichannel commerce.

- Collaborate with global teams, gaining exposure to cross-cultural engineering best practices and solving challenges at a global scale.

- Continuous learning & career development opportunities with strong engineering leadership.

- Competitive compensation, benefits, and a culture of innovation and collaboration.

Skills

Cloud, Microservices Architecture, DevOps, Engineering Management, CI/CD