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IT SUPPORT TECHNICIAN - ONSITE

A.C.Coy • Bachelor's Degree • SQL • 14 days ago

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Salary

≈ $50k – $101k per year (Estimated)

Location

In office (Chandler)

Seniority

Middle · 3+ years exp

Confirmed on the employer's own hiring board on Oct 20, 2026. First seen by Alion on Oct 7, 2026.

Overview

Company

Impact

Profile match

A.C.Coy

A.C.Coy is a specialized recruitment agency in Pittsburgh helping professionals like you design careers that work with their skills and goals.

accoy.com • Pittsburgh • Chandler • Stuart • Weirton • Bridgeville • Recruiting & Staffing • 51-200 employees • Est. 1986

Overview

Location: Onsite in Chandler, AZ

Job Type: Full Time /Contract

Work Authorization: No C2C

The A.C.Coy company has an immediate opening for an IT Support Analyst. Ideal candidates must have 3+ years of IT deskside support experience. Must have experience with Windows 10/11, printer support, hardware/software support, staging, mobile device management and VMWare.

Responsibilities

Lead IT deskside activities to support all employees at the client location
Support the systems running in the Manufacturing Infrastructure environment. This infrastructure is comprised of VMWare VM’s running Windows operating systems, Windows physical machines, SAN’s, and backup storage devices and supports running SQL Server, IIS, Rockwell Factory Talk, and other systems
Execute quarterly patch cycle and other periodic security updates
Diagnose and resolve software and hardware incidents, including operating system (Windows 10 and 11), network, mobile devices and a range of software applications
Stage, configure, and deliver IT assets. (e.g., personal computers and mobile phones)
Manage the inventory of IT assets
Work across a global IT support team to share information and best practices
Comfortable working in a manufacturing environment - combination office environment (climate controlled) and shop floor (not climate controlled, requiring PPE -provided by company)

Qualifications

Education:

Bachelors degree from accredited organization - Preferred

Requirements:

Windows 10/11 Operating System - 3+ years
O365 (Excel, Outlook Word) - 3+ years
SQL Server configuration and troubleshooting
Strong troubleshooting experience
Hardware/software support, printer support, staging, assist users with software installations, lite server support - 3+ years
OT support - shop floor laptop/desktop configuration
Ticketing system and asset management. Ex. ServiceNow - 2+ years
Rockwell Factory Talk knowledge - Preferred
Comfortable working in a shop floor environment that is not climate controlled
Manage aspects of computer rooms such as UPS backup power, environmental monitoring, audit compliance

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