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Salary
$78k – $156k per year
Location
In office (Madison)
Seniority
Senior · 5+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Abbott is a global healthcare company headquartered in Abbott Park, Illinois, and founded in 1888. The company develops and manufactures a wide range of products including medical devices for cardiovascular and diabetes care, diagnostic equipment, pediatric and adult nutritionals, and branded generic pharmaceuticals. It operates in over 160 countries with a workforce of approximately 114,000 employees, focusing on life-changing technologies across various stages of healthcare.
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Position Overview

TheSAP Senior Application Analystwill work on business systems design and configuration, as well as upgrades and improvements for assigned technology platforms. As a primary support contact for SAP application end-users, the Senior SAP Application Analyst will work to identify issues that arise in the application area as well as issues that impact other application teams, and work to resolve them. The Senior Application Analyst will perform impact analysis of desired changes, build and test systems changes, and identify areas of improvement associated with platform performance and opportunities to enable business processes and requirements. The Senior ApplicationAnalyst will act as a mentor to junior analysts on the team, support questions,and may delegate activities to other analysts

Essential Duties

Include, but arenot limited to, the following:

  • Responsible for business systems design and configuration, and upgrades and improvements for low to medium complexity applications.

  • Design and implement solutions to a wide range of difficult problems that areimaginative, thorough, and practical.

  • Responsible for independent development and configuration of an assigned application.

  • Identifyissues that arise in the application area as well as issues that impact other application teams, and work to resolve them.

  • Develop new processes and procedures to meet current challenges.

  • Create and maintain system documentation.

  • Lead the estimation of enhancement or support requests.

  • Guide workflow design, configureand test system changes, and analyze technical issues.

  • Liaise with business systems stakeholders and softwarevendor’s implementation staffto ensurealignment of business needs with the delivery of system changes.

  • Develop an understanding of operational needs to set the direction for the organization's workflows; proactively identify opportunities to improve business workflow with technology improvements.

  • Participate in developingdocumentationandparticipate in trainingsand work with end users.

  • Troubleshoot problems and questions, andprovide regular updates on statusto key business stakeholders.

  • Serve as a subject matter expertof assigned applications.

  • Provide end-user production support for issues entered intoissue tracking systems.

  • Review the status of projects and issues with project leadership.

  • Assign or delegate configuration or other activities to otherteam members.

  • Act as delegate for leadershipregardingincident or problem resolution.

  • Provide mentorship for other peers and take the lead to solve problems, even if outside of normal scope.

  • Lead internal process design and documentation to drive continuous improvement for the IT department or team.

  • Ability and willingness to take ownership of work activities and ensurethat they aredone in a timely, accurate, and efficient manner.

  • Ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks,and to help others.

  • Ability to communicate information clearly and concisely with project leadership, subject matter experts, and key stakeholders.

  • Ability to perseverein difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures.

  • Ability and willingness to learn new softwareapplications.

  • Apply flexibility with respect to changing end-user business needs.

  • Apply strong analytical skills, business intuition, and organizational ability.

  • Apply strong problem-solving skills.

  • Apply excellent interpersonal and communication skills.

  • Ability to operate in a cross-functional and complex matrix environment.

  • Ability to be adaptable, open to change, able to work in ambiguous situations, and respond to new information or unexpected circumstances.

  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.

  • Support and comply with the company’s Quality Management System policies and procedures.

  • Maintain regular and reliable attendance.

  • Ability to act with an inclusion mindset and model these behaviors for the organization.

  • Ability to work nights and/or weekends, as needed.

  • Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.

  • Ability and means to travel between local Exact Sciences locations.

  • Ability to travel 5% of working time away from work location, may include overnight/weekend travel.

Minimum Qualifications

  • Bachelor’s Degree in related field as outlined in the essential duties; or High School Diploma or General Education Degree (GED) and 4 years of relevant experience as outlined in the essential duties in lieu of Bachelor’s Degree.

  • 5+ years of experience developing or configuring technology solutions, either in an application analyst or project delivery role.

  • Demonstrated ability to understand and apply industry best practices.

  • Strong computer skills to include internet navigation and email usage.

  • Proficient in Microsoft Office programs.

  • Demonstrated ability to perform the essential duties of the position with or without accommodation.

  • Authorization to work in the United States without sponsorship.

Preferred Qualifications

  • Experience configuring business systems softwarein a life science, healthcare, or related industry.

  • Ability to architect and provide technical support of SAP systems and related environments such as Solution Manager and its functionality, SAP S/4, Transports management, System Copy and refresh, Interfaces.

  • Understanding of SAP Security architectureand implementation methods.

  • Working experience in S/4 HANA, SAP cloud Solutions, Fiori,and AWS

  • Experience of working in SoXcomplaint environment.

  • Familiarity with continuous monitoring tools such as Solution Manager’s Configuration Validation & System Recommendation or SAP Cloud ALM products. CloudALM is a plus.

  • 2+ Year of IAS/CIS ,Single sign on with SAP and Microsoft Entra and SAP SaaS solutions

  • Ability to provide technical support to resolve basisand security issues, optimizing services and ensuring availability, performance & application security of critical business systems.

  • Ability to lead technical projectfrom ideation to completion.

  • Experience working in Agile withunderstanding of ITIL V3.0 or above.

The base pay for this position is

$78,000.00 - $156,000.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Product Development

DIVISION:

ONCO Cancer Diagnostics

LOCATION:

United States > Madison : 1 Exact Lane

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

No

MEDICAL SURVEILLANCE:

No

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf
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