Product Lead - Digital Platforms
First seen by Alion on Aug 22, 2026.
Roles & Responsibilities :
PRINCIPAL ACCOUNTABILITIES :
1. Product roadmap and requirement management :
- Understand business objectives, customer pain points and channel priorities for App and Web journeys.
- Translate business requirements into product backlog, user stories, BRDs, acceptance criteria and release scope.
- Prioritize requirements basis business impact, customer experience, regulatory need and technology feasibility.
- Maintain product roadmap and ensure alignment with POD Head, PMG, Business and Technology teams.
2. Product lifecycle and delivery management :
- Own delivery of assigned digital journeys from requirement discovery to go-live and post-launch monitoring.
- Coordinate with IT, Design, Analytics, Operations, Risk and Compliance teams for timely execution.
- Track sprint progress, dependencies, defects, UAT observations and release readiness.
- Ensure all deliverables are closed as per approved scope, quality standards and committed timelines.
3. Customer journey and UI/UX coordination :
- Work with DCX/UI-UX teams to design clear, intuitive and customer-friendly journeys.
- Review wireframes, screen flows, communication content and customer touchpoints for journey consistency.
- Identify customer friction points and recommend improvements to improve adoption and conversion.
4. KPI monitoring and post-live governance :
- Monitor journey performance through leads, funnel conversion, drop-offs, feature adoption and business output.
- Work with Analytics teams to validate KPI dashboards and highlight performance gaps.
- Drive post-live issue resolution, improvement backlog and course correction actions.
5. UAT, release and change governance :
- Plan and coordinate UAT with Business, Product, Operations and Technology stakeholders.
- Ensure defects are tracked to closure and release sign-offs are obtained before deployment.
- Support release notes, training inputs, SOP updates and communication for new launches.
6. Stakeholder management and governance :
- Facilitate discussions with Business, PMG, IT, COE, Analytics, DCX, Risk and Compliance teams.
- Prepare project updates, risk trackers, milestone status and governance notes for POD Head review.
- Escalate blockers impacting delivery timelines, business performance or customer experience.
7. Team development and execution discipline :
- Guide managers and team members on requirement detailing, UAT discipline, delivery tracking and product governance.
- Establish ownership, review rhythm and documentation hygiene within the product delivery team.
Ideal Candidate :
- 7+ years of product management experience, with the most recent 3 years spent owning a consumer-facing product surface (app, web funnel, onboarding, checkout, or equivalent B2C surface).
- Metric-backed track record improving numbers - owned numbers, a steady experimentation cadence (A/B tests, rollouts, readouts), and comfort with analytics: funnels, cohorts, drivers, causal reasoning, measurement hygiene.
- Fluent with AI - active, habitual use of AI tools (ChatGPT, Claude, Gemini, Perplexity, or equivalent) in daily product practice.
- Ability to act as the primary link between business leaders, tech teams, design teams and external partners - communicating roadmap, priorities, trade-offs, and performance readouts to senior stakeholders.
- Strong product writing - problem briefs, PRD-lite/user stories, experiment plans, decision logs - and deep working command of Agile frameworks and tools.
- Must be from Top B2C product company (FinTech, InsuranceTech is the priority).
- Candidate's age should be below 32 years.
Additional Information :
Roles you need to interact with outside the organization to enable success in your day to day work:
- Technology Vendors / Implementation Partners: To coordinate integrations, defect resolution and delivery support.
- Design / Research Agencies: To support usability testing, benchmarking and customer feedback programs wherever applicable.
- Strategic Platform Partners: To support partner-led digital journeys, requirement alignment and issue closure wherever required.
Skills
Product Management, Agile, AI Product Management, Product Analyst