Training Coordinator (M/F)
Confirmed on the employer's own hiring board on Nov 5, 2026. First seen by Alion on Nov 4, 2026. Actual Group scores A on the Alion truth index.
Our client is a Qualiopi-certified training organization and leader in the construction sector, we are recruiting a Training Coordinator (M/F). Join an agile structure, alert to technological and strategic developments, firmly focused on service quality and performance. Reporting to the Methods and Production Manager within a team of 8 people, you will manage the administrative and financial management of a dedicated training sector (representing approximately 1,500 trainees, 300 sessions, and 25,000 trainee-hours per year). About 80% of your activity is based on the paperless management of sessions. Customer relations & Commercial development
- Advise and guide clients (sponsors or trainees) towards training and sessions adapted to their needs.
- Carry out promotional actions to optimize the session fill rate.
- Take charge of the entire customer order: confirmation, management of contingencies, transmission of results, supporting documents, invoicing, and payment monitoring.
- Transmit feedback from trainers at the end of the session.
- Ensure payment follow-up for clients in your sector.
Planning, organization & Administrative and financial management
- Guarantee the financial balance of training sessions.
- Plan the session calendar.
- Manage registrations, agreements, convocations, sending of invoices and results, as well as preparation of materials (attendance sheets, trainee materials, USB keys...).
- Manage orders from suppliers, trainers, and external service providers.
- Ensure the link with funding bodies (OPCO) and manage payment subrogation files.
- Centralize training reports (trainers and trainees) and alert management in case of anomalies.
- Update the catalog offer on the website.
Quality approach & Continuous improvement
- Demonstrate responsiveness and be proactive in the face of unforeseen events.
- Report malfunctions as well as dissatisfaction expressed by companies or trainees to your management.
- Keep client and prospect databases up to date.
- Guarantee complete traceability of all actions.
- Ensure strict compliance with quality processes.
Education & Experience: Holder of a Bac +2/3 (HR, Executive Assistant, SME/SMI Management, Sales Administration), you have initial experience acquired in a Training Organization or OPCO. You have developed skills in client/member consulting as well as in administrative, logistical, and relational management (trainers, service providers). Asset: Experience in customer service or management of interventions/repairs in the construction sector is an appreciated plus. Technical skills: Excellent mastery of office tools (Word, Excel), the Internet, and social networks. You are very comfortable with learning new digital tools (LMS platforms, web solutions). Soft skills: Proven ability to integrate into a team and evolve within a structured hierarchical framework. Personal qualities: Enthusiasm, pragmatism, practical intelligence, curiosity, humility, team spirit, sense of service and customer relations, reliability, commitment, and rigor in reporting.