Implementation Specialist (Pensions Administration Platform)

We are currently recruiting on behalf of our client for an Implementation Specialist to join their team on a permanent, fully remote basis.

This role is ideal for an experienced implementation professional with a strong background in software delivery, business analysis, client engagement, and systems configuration. The successful candidate will play a key role in deploying and configuring a leading pension administration platform, ensuring successful implementation and adoption by clients.

• Lead the implementation and deployment of software solutions for clients.
• Engage with stakeholders to gather and understand business requirements.
• Analyse client processes and translate requirements into effective system configurations and workflows.
• Configure the platform according to client needs and best practices.
• Coordinate and support data migration activities.
• Develop and execute system testing plans, including user acceptance testing (UAT).
• Manage implementation projects from initiation through to go-live and handover.
• Provide training and support to end users and client teams.
• Troubleshoot and resolve implementation-related issues.
• Work closely with product, technical, and customer success teams to deliver successful outcomes.
• Maintain implementation documentation and contribute to continuous process improvements.
• Ensure projects are delivered within agreed timelines and quality standards.

• Proven experience in a Software Implementation Specialist, Implementation Consultant, Business Systems Analyst, or similar role.
• Experience implementing SaaS, enterprise software, or business platforms.
• Strong understanding of system configuration, deployment, testing, and client onboarding.
• Experience coordinating data migration projects.
• Excellent analytical and problem-solving abilities.
• Strong project management and organisational skills.
• Ability to communicate technical concepts clearly to non-technical stakeholders.
• Experience facilitating workshops, training sessions, and stakeholder meetings.
• Proficiency with project management and implementation tools.
• Ability to work independently and manage multiple projects in a remote environment.

Apply today!