Senior Product Manager - Integrations and Orchestration

Position Overview

The Sr. Product Manager, Integrations owns the product strategy, roadmap, and direction for Agiloft's integrations platform - spanning the Integration Hub, external API capabilities, Model Context Protocol (MCP) implementations, and the orchestration layer. This is a senior, strategic role embedded within the Product - Integrations team, reporting directly to the VP of Product, Integrations.

This PM defines where the integrations platform goes - not day-to-day operations. You will work closely with engineering, customer success, GTM, and external partners to build a platform that unlocks connectivity, reduces implementation friction, and positions Agiloft as the integrations leader in CLM.

Job Responsibilities

What You'll Own

Integration Hub Strategy & Roadmap

• Define and drive the multi-quarter roadmap for Agiloft's Integration Hub, aligning feature investment to customer needs, competitive positioning, and platform scalability.
• Set clear priorities across connector ecosystem, task/consumption management, monitoring, and enterprise-grade reliability.

API Strategy

• Own Agiloft's external API surface - versioning, developer experience and authentication patterns.
• Define standards for how the platform exposes data and actions, enabling both integration partners and enterprise customers to build reliably on top of Agiloft.

MCP & AI Orchestration

• Lead product strategy for Model Context Protocol and AI-driven orchestration capabilities, enabling Agiloft's AI features to connect intelligently with external systems and agents.
• Define how Agiloft becomes a first-class participant in the emerging AI agent ecosystem.

Orchestration Layer

• Define how Agiloft enables customers to design, deploy, and manage multi-step, multi-system workflows - across integration hub and the Agiloft MCP.
• Drive toward a platform that supports event-driven, low-latency, and high-reliability automation patterns at enterprise scale.

Cross-functional Leadership

• Partner with engineering, design, CS, sales, and legal tech partners to translate market needs into shipped, high-quality capabilities.
• Serve as the connective tissue between product, field, and technical teams - ensuring the roadmap is grounded in both strategy and execution reality.

Market & Customer Feedback Loops

• Synthesize customer data, analyst input, competitive signals, and field feedback into prioritized, differentiated product strategy.
• Establish a continuous discovery cadence with CS, sales, and key customers to keep roadmap decisions grounded in real-world usage.

Platform Standards & Scalability

• Define integration architecture standards, consumption models, and platform health metrics that guide both product investment and customer success motions.
• Partner with engineering to establish the technical guardrails that make Agiloft integrations stable, observable, and scalable at enterprise scale.

Performance Metrics

• Roadmap execution - What percentage of roadmap items are delivered on time.
• Platform adoption: Integration Hub management, enabling product owners to achieve activation and usage growth across the customer base
• Strategic impact: Contribution to competitive positioning in CLM integrations - analyst recognition, win/loss signals, expansion ARR tied to integrations
• AI/MCP readiness: Shipped MCP capabilities enabling Agiloft's AI agents to connect with and orchestrate external tools

Required Qualifications

• 5-8 years of product management experience, with at least 2 years owning an integration, API, or platform product
• Strong command of REST API design, integration architecture patterns, and developer experience principles
• Demonstrated ability to own a multi-quarter roadmap and drive execution across engineering and cross-functional teams
• Experience working with iPaaS, workflow automation, API gateway, or middleware technologies
• Ability to translate complex technical concepts into clear product requirements and measurable customer value
• Strong communicator who can influence without authority across engineering, CS, sales, and leadership
• Comfortable operating in a fast-moving, remote environment with multiple concurrent workstreams

Preferred Qualifications

• Experience with MCP (Model Context Protocol) or AI agent tooling, orchestration frameworks, or LLM integrations
• Familiarity with Workato, MuleSoft, Boomi, Tray, or comparable iPaaS platforms
• Background in CLM, legal tech, ERP, CRM, or enterprise SaaS integrations
• Experience defining API-first product strategy and developer enablement programs
• Exposure to event-driven architecture, webhooks, async integration patterns, and consumption-based platform models
• Experience partnering with OEM or embedded integration providers
• Background in platform product management, developer tools, or technical ecosystem programs

What Makes a Strong Fit

• Strategic thinker who can zoom out to set direction and zoom in to unblock engineering
• Technically fluent without needing to own the code - comfortable going deep on architecture, APIs, and data models
• Driven by platform outcomes - adoption, reliability, extensibility - not just feature launch counts
• Builds momentum through clarity: crisp PRDs, decisive prioritization, and decisions that hold under pressure
• Able to distinguish between tactical customer requests and strategic platform investments
• Focused on building repeatable, scalable platform capabilities - not solving one-off problems

In Your First 6 Months

• Deep-dive on Integration Hub: customers, usage patterns, pain points, and competitive gaps and set a Product Owner up for success.
• Take on the current MCP roadmap and continue to refine and deliver MCP features.
• Define the MCP strategy: what Agiloft ships, how it connects with AI agents, and what the go-forward architecture looks like
• Establish a feedback loop with CS, sales, and key customers to keep the roadmap grounded in real usage
• Ship at least one meaningful integration platform improvement with measurable customer impact
• Align with engineering on scalable integration architecture standards that guide both build decisions and customer success motions