IT Technical Support Specialist
First seen by Alion on Sep 13, 2026.
Support the LANs WANs and Internet systems.
Maintain network and workstation hardware and software.
Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability.
To supervise other network support technicians and plan, co-ordinate, and implement network security measures.
To manage performance tuning and capacity planning activities to enhance the performance of the network resources.
Perform routine backups and archival of files stored on the network to assist with disaster recovery.
Analyze user support statistics and other data and recommend appropriate
Deploying and hosting educational software on school or cloud servers
Developing any needed infrastructure
Connecting the educational software to the school’s database
Setting up educational software for schools by creating courses and accounts for the different users
Providing training and support of users
Overseeing maintenance needs and updating the software regularly
Regularly backing up the software and records
Requirements
Bachelor's degree in Information Technology, Computer Science, Communication Engineering or a related discipline