Kitchen Sales Representative

About Cuisine Habitat

Cuisine Habitat is a leading provider of modern, functional and stylish kitchen solutions in Mauritius. We pride ourselves on delivering exceptional customer service, innovative designs and high-quality products tailored to our customers' lifestyles.

We are looking for a passionate and customer-focused Kitchen Sales Representative to join our growing team.

The Kitchen Sales Representative is responsible for assisting customers in designing and selecting customised kitchen solutions that meet their needs, preferences and budget. The role involves identifying sales opportunities, preparing quotations, coordinating projects from sale to installation, and ensuring an outstanding customer experience.

Sales & Customer Service

• Welcome customers and understand their kitchen renovation or new build requirements.
• Recommend suitable kitchen layouts, cabinets, countertops, accessories and appliances where applicable.
• Conduct consultations to identify customer needs and provide professional advice.
• Achieve individual and showroom sales targets.
• Generate new business opportunities through referrals, follow-ups, and prospecting.
• Build and maintain strong relationships with customers throughout the sales journey.
• Prepare accurate quotations, proposals, and sales orders.
• Negotiate and close sales while maintaining profitability.

Kitchen Design & Project Coordination

• Prepare kitchen layouts and designs using kitchen design software.
• Interpret architectural drawings and customer floor plans.
• Take accurate measurements where required or coordinate site measurements.
• Ensure customer specifications are correctly captured before order placement.
• Coordinate with suppliers, installers, and logistics teams to ensure timely delivery and installation.
• Follow up on installation schedules and resolve customer concerns promptly.

Showroom Operations

• Ensure showroom displays remain clean, attractive, and well presented.
• Maintain up-to-date product knowledge on kitchen trends, materials, fittings, and finishes.
• Participate in showroom promotions, exhibitions, and marketing campaigns.
• Maintain accurate customer records within the CRM or sales system.

Administration

• Prepare daily sales reports and maintain sales documentation.
• Follow up on quotations and outstanding customer enquiries.
• Ensure all customer files are complete before project execution.

Qualifications

• Diploma or Degree in Interior Design, Sales, Marketing, Architecture, Business Management or a related field.
• Training in kitchen planning or interior design will be an advantage.

Experience

• Minimum 2 years' experience in kitchen sales, furniture sales, interior design, home improvement or showroom sales.
• Experience using kitchen design software is a strong advantage.
• Experience in project coordination will be an advantage.

Skills & Competencies

• Excellent sales and negotiation skills.
• Strong customer service orientation.
• Creative with a good eye for design and space planning.
• Ability to read floor plans and technical drawings.
• Strong communication and interpersonal skills.
• Good numerical skills and attention to detail.
• Ability to work independently and as part of a team.
• Good organisational and time management skills.
• Computer literate with proficiency in Microsoft Office.

• Customer Focus
• Results Driven
• Relationship Building
• Attention to Detail
• Planning & Organising
• Problem Solving
• Commercial Awareness
• Teamwork
• Professionalism

• Local Leaves as from First month of Employment.
• Contributory Insurance Scheme.
• Attractive fixed salary with commission incentives.
• Comprehensive product and sales training.
• Career development opportunities within Albert Group.
• Employee discounts across selected Group companies.
• Dynamic and supportive working environment.
  
  

If you have a passion for sales, design, and helping customers create their dream kitchens, we'd love to hear from you.

Location: Grand Baie

Send your CV to: [email protected]
WhatsApp: 5254 6069