IT Engineer - ThinClient

My responsibilities:

• Planning, development and maintenance of the Thin Client management landscape based on IGEL UMS (Universal Management Console) with more than 10.000 devices
• Monitor system health and performance, and proactively address risks (capacity management, performance tuning, log analysis)
• Configure and administer IGEL endpoints and policies (profiles, apps, update channels, license handling) in an enterprise environment.
• Being a contact for support requests as a 3rd level IT Engineer
• Supporting IT projects in an international environment
• Create/update knowledge base articles for 1st and 2nd level
• Continuously improve operations through automation and standardization where applicable

The knowledge I own:

• Strong English skill is a must as you will conduct your day-to-day work mostly in English (meetings, documentation etc.), German knowledge is an advantage, but not a deciding factor
• Exhibits a strong willingness to learn and the ability to adapt to new technologies.
• Correct mindset to feel the responsibility for smooth store operations with 10k+ devices
• Takes ownership of maintaining smooth store operations for 10,000+ devices, with the right mindset and responsibility.
• Experience with UMS Java Console, UMS Web App, Igel App Portal, Igel License portal, Igel OS11, OS12, Windows Server 2016 and 2025 is and advantage
• Experience in managing enterprise printing solutions (preferably Kyocera) is an advantage.
• Experience with Azure or Citrix solutions is an advantage
• Well-organized, have strong communication skills, customer-oriented attitude
• Can work in a multi-shift operation (Monday to Friday, 07:00 AM - 22:00 PM)

The offer that would convince me:

• Possibility to improve yourself in a constantly growing organization
• An above-average salary
• Intensive individual and practical training varied and interesting tasks
• Pleasant working environments
• A secure, long-term employment opportunity

Location:

Hybrid

Start date:

Immediately

Online application:

Please use our online application and attach your resume.

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